Verizon Wireless Authorized Retailer TEAM Wireless serves Northern Michigan and Northern Wisconsin, offering the latest smartphones, tablets, and wireless accessories. They are also a full-service device repair center and a Charter Spectrum Authorized Retailer. TEAM Wireless is a WeBoost Authorized Retailer, providing signal amplifiers for home and vehicle use. The employees at TEAM Wireless are known for their great customer service, both during and after the sale. They understand the importance of wireless technology in their customers' daily lives and strive to provide helpful and personalized assistance. Customers have praised the exceptional service provided by employees like Tony C. and Antoine C., who were described as extremely patient, kind, and amazing. They were able to help customers get better deals on their Verizon plans, including applying military discounts, and spent hours on the phone coordinating with multiple locations to ensure a smooth transition. The personalized attention and willingness to go the extra mile have earned TEAM Wireless positive reviews and customer loyalty.
Tony was AMAZING! I would recommend him to anyone and everyone if you’re looking for a new phone company!
May 2025
Wynston was knowledgeable and a pleasure to work with! Best Customer Service we've experienced in a long time!!
April 2025
My phone completely stopped working the other day and Kiana was so much help. Even though i was there for awhile she never seemed frustrated or annoyed. She’s very good at her job and is so easy and fun to talk to! Thank you for my new phone, i love it :?