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January 2021 by Jason Janda
Carol is amazing!
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July 2020 by Lola J.
I wish I had read the reviews before my mother made this appt. I can tell you already we've had a very nasty person in the phone when we got here for check in and they are just calling her back at 2:42 when her appt was for 2:00. She was here before 2:00 and I hate when dr offices don't respect your time. I'll have a full review when this appt is over but it's not looking good...After the appt is over my 76 year old mother that CANT SEE wanders out the door by herself while I'm on the phone on hold for 11 minutes asking SARA and KIANNA (however you spell it) when are they going to call me in to the appt with her. So now I'm pissed and I call the office manager PAM and she gets a nasty "I don't really give a damn" attitude. So now I see why the staff behaves the way they do. Not to mention while there my mother had to report the eye technician for not wiping down the chin rest or chairs or anything in the exam room. My mother was told they are supposed to wipe down in front of the patient.They are scared of Covid but won't SANITIZE. DO NOT WASTE YOUR TIME HERE, THEY ARE RUDE NOT ON SCHEDULE AND NOT SANITARY.It's unfortunate because my mother said she thought the dr was nice. Well he needs new staff if he wants to keep patients. I see why they have the reviews they do. There are way too many other drs out here to put up with this.
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March 2020 by Awx S.
Frank L. Winski, O.D Took my son for a referral check up due to binocular vision and within minutes he said nothing is wrong with him take him to be tested for ADHD. Unqualified to make sweeping generalizations. Poor service, poor bedside manner, not great or patient with kids. I will be filing a formal complaint
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February 2020 by William Schaeffer
Carol is wonderful. Great knowledge and experience to assist with your financial needs.
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January 2020 by jeff krueger
Carol is fabulous! Great what she does, and a great heart too.
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September 2019 by K J.
I spent 2 hours and 15 minutes at the office for a routine eye exam with Frank Winski. After sitting for 40 minutes (total office time at the moment 1.5 hours) after being told I was next to see the doctor I asked the desk clerk if she had an idea how much longer I'd have to wait and if she knew the average time a patient typically should expect to wait. She didn't know how much longer, but said patients generally spend 1 hour in the office. As I was speaking to her Frank Winski walked up. He was clearly aggravated that I inquired about the wait time. I went back to the waiting area then was called. When I sat down Frank asked if I declined having my eyes dilated to which I responded yes. He told me I needed to find another doctor. He proceeded to tell me I didn't follow up in 3 months after my last appointment and I needed to get my eyes dilated to monitor potential glaucoma (to which he admitted I did not need drops to treat it). It is a poor assumption that anyone would purposely neglect their eye health because dilating the eyes is an inconvenience. I simply forgot. Let's not forget that these offices attempt to dilate the eyes when there is no concern which is why it's optional and why I declined it. The office uses phone, email, mailers and text messages to communicate with patients. How about use one of those methods to schedule follow up visits? How about when I call to make my appointment remind me to be prepared for eye dilation based on the results of my last visit? How about when I decline this optional step while in the office remind me of why I may want to reconsider based on the results of my last visit? How about if you're going to take offense to patients asking about wait time use one of the four methods of communication to tell patients ahead of time how long they should plan to be in the office? How about when there are delays have one of the many office staff personnel that are sitting/standing around chatting inform patients of the unexpected delay?
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January 2019 by Tami P.
Even though I really liked the doctor, I paid my bill in full (cash -- no insurance) and was told it was paid in full at the end of the appointment. However, a month and 2 weeks later, I receive a bill. I detest when businesses conduct themselves in this manner. It is beyond tacky in my opinion and causes me to wonder, if you are dishonest with this... what else might you be dishonest about? I could understand if you had to file insurance but I was self-pay.
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December 2018 by Mary K.
2:30 appointment. Didn't leave until 5:30. Now I'm stuck in rush hour traffic and probably won't get home until 6:30 (usually only takes 30mins). Ridiculous how long a routine exam took.
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October 2018 by Vicki B.
I met with Dr. Poland today - GEA fit me in for a last-minute appointment for a worrisome eye problem that developed over the weekend. Dr. Poland and his staff were friendly and thorough. The intake was professional and friendly. When my symptoms didn't evidence anything obvious, Dr. Poland continued to examine my eye patiently and with curiosity. He spent as much time as was needed, despite the last-minute appointment. He was thoughtful, asked the right questions, and was empathic. He prescribed a conservative course of treatment and encouraged me to stay in communication about my progress. He seems to practice medicine as a calling, like they did in the good ol days .
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October 2018 by Patrick D.
I've had visits over the past 10 years or so with most of the doctors at Georgia eye Associates. I found them all to be very professional and competent. They are right near our neighborhood and very convenient. They are always as accommodating as they can be for emergency situations. Have a good selection of Eye wear. They stock or can get in contact very quickly. I have had to wait a few moments on occasion for appointment. When that happens I try to keep in mind of the several times that I've had to come in for an emergency and somebody else must have gotten pushed back from the schedule a little bit. The folks at front desk are always helpful and will be glad to answer your questions.
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May 2017 by Maryann Dolson
I have been using Adema and Associates for both my personal and business tax services. I have been so pleased with their services that I have refered several friends to Carol. Everyone I have referred to Carol thank me, that's the best recommendation there is.
