The AT&T Store in Sheboygan Falls offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include access to the nationwide AT&T 5G network. While some customers have experienced long wait times and staff who lacked knowledge, the majority of reviews praise the store's manager, Austin, for his excellent customer service. Customers appreciate Austin's patience, attention to detail, and ability to quickly assist with tasks like setting up new accounts and phones. Many highlight Austin's friendly demeanor and recommend him for his outstanding customer service skills.
Austin not only fixed my problem, he did so quickly and was very friendly. He was helpful, professional, and efficient, working with 3 customers at the same time! We left the store happy!
June 2025
Austin was very helpful from the start and we got through the process swiftly. Definitely would recommend.
June 2025
Long wait time for help. Then the person there couldn't help. Wasn't knowledgeable enough. Waste of an hour for nothing.
