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June 2023 by Kay Tyler
I'm very pleased with Bicycle Works. That's where I've bought my Grandkids their bikes. Very good experience
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April 2023 by Tayler Klabechek
The worker was very helpful and non-judgmental at our lack of knowledge. He helped us tremendously
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January 2023 by Percy Wifflenutz
In a world gone mad, there are still great places like this. Jim serviced my well used eBike, I didn't have to mention stuff, he just knew what to do.
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December 2022 by Adam Dumont
Just picked up our 5th unit from Jim today. It was purchased on short notice, yet he was still able to have it ready to go ahead of time. We have been customers since 2015, and despite having moved out of state, still continue to do all our business with Bicycle Works. While there are some historical complaints on here, they are aimed at a prior employee that is no longer there. I'd encourage anyone that had anything less than a stellar experience to try them again. Understanding that this is peak cycle season for repairs/tune-ups, and there are supply chain issues everywhere, they are still well stocked with what you need. They are the area's premiere Specialized Dealer!
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December 2021 by Natalia Marcinkowski
Best stop ever! We needed a bike wheel replacement at the beginning of our camping trip and we found just what we were looking forin this shop. Thank you so much!
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December 2021 by Tim Frey
Highly recommend the shop for purchasing and servicing your bike. Owner is knowledgeable and friendly.
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December 2021 by SCI FI BRI THE VIDEO GUY
Awesome Bike Shop! Very good customer service!
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December 2021 by Dick Strassburger
Now this is customer service. I broke off a bike stem while pumping up the back tire before we were about to head out for a group ride on the Old Plank Road Trail. I called in advance, then wheeled in their front door and they took it to their repair room for the fix, immediately...no wait. And their pricing was amazing. My new go-to bike shop.
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December 2020 by Tim Stokdyk
Great service! Super friendly! Highly recommend!
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December 2020 by Jennifer Atkin
Glad we have this shop in Falls!
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December 2020 by Tom Stubbe
Wouldn't go anywhere else, service and sales!
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December 2020 by dave royer
I picked out a bike, left my name with an associate and agreed to come back the next day to pay for and take home the bike. When I came back the next day they had sold the bike I had picked out. I was offered to wait for the same model to come back in stock but it was a different color I didn’t like than the one I picked out. It’s a nice shop with a good selection, unfortunately I wasn’t sold the bike I selected.
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December 2019 by Craig Kuhfuss
Great shop . Bikes are always fixed great and on time. Awesome selection of clothes and accessories. Get out and ride!!
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December 2019 by John Moehrke
Rented cross-country ski set. Easy and friendly. Helpful with instructions.
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December 2019 by Bergster .B
They were very nice and helpful, but when I got my bike back I took it home to ride and I found out that the rear derailleur was adjusted poorly. I went to re-adjust it myself and when I did there wasn’t enough cable left to do so because it was cut to short.
