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December 2023 by Elaine D
Refrigerator door was dented when new. They ordered a new door. Jim came and put the new door on. Great customer service. Thank you
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October 2023 by Annie Clark
Great showroom and product choices. Scott was and has been very available and knowledgeable regarding the many items we needed. Scott was helpful with all inquiries and needs. Important to know how they back all their sales and their service agreement. Great service!
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September 2023 by Matt Kapellen
The service and experience was fantastic! Let's face it, there's really only two ways to buy appliances - pre-planned and during an emergency! Well our recent purchase was during one of those emergencies. Completely inconvenient as exepected. Scott Lindsley did a phenomenal job helping me pick up the best refrigerator for our family and in the spacing needed. Not only that, but through online shopping we quickly found that Bitter Neumann had the best price. Happy to Always Shop Local! Thank you Scott!
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August 2023 by Norine Nelson
We purchased a custom couch and love seat from Bitter Neumann and the service was excellent from start to finish. Dave and Thinh went out of their way to make our shopping experience a great one. We can't say enough about the fabulous service received, including the delivery and set up crew. The store has a so many high quality furnishings, we will definitely be regular customers!
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August 2023 by Norine N.
We purchased a custom couch and love seat from Bitter Neumann and the service was excellent from start to finish. Dave and Thinh went out of their way to make our shopping experience a great one. We can't say enough about the fabulous service received, including the delivery and set up crew. The store has a so many high quality furnishings, we will definitely be regular customers!
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July 2023 by Pat Ingelse
Sandy made purchasing furniture a very fun and creative experience! She is great to work with. The delivery team was excellent. They were so friendly & fun. I will definitely be back!
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July 2023 by Scott Savrsnik
My wife and I went to several furniture stores and found Bitter Neumann to have the nicest TV stands. The employee, Sandy S. was so down to earth and helpful. We had a good experience while shopping and purchased this furniture. Thank you!!
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July 2023 by Daniel O
I came in to Bitter Neumann, along with a co-worker, and we needed some help with a strange request. Both Sandy and Scott gave us excellent attention and customer service over the course of two days, making sure that our request was not only met but exceeded. I can't thank these two staff members enough!
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June 2023 by Robert W
Very good service Friendly Helpful Helped get what I needed Recommend highly
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June 2023 by Karen Ten Haken
I worked with Sandy who was outstanding! She thoroughly explained options and compared prices. She was very pleasant and professional. She called to follow up after items were delivered.Only reason I didn't give the whole experience a 5 star is the guys who set up the bed didn't fasten new frame tightly to the headboard. I didn't notice right away.
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June 2023 by Margie Felsher
Amazing experience with a knowledgeable sales associate “ Sandy”!She went over & beyond to provide information. Could not be more helpful!Definitely returning to purchase additional items.
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June 2023 by Shawn H.
We bought a brand new washer and dryer from bitter Newman and neither one worked right from day one. Long story short they dicked us around since the very first day and wouldn't do anything about it. These are brand new appliances and shouldn't need repairs especially on the first day of use. They never gave us our paper work either and said they would mail it. We never got it now they can't find it. Never Buy anything from this business. Please take my advice and save yourself a big headache. Shawn
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May 2023 by Patti Pautz
All my appliances had defects. Bob the service guy was wonderful. I talked to several reps/salesmen about disappointing repairs having to be done on the whole en suite. Asked to talk to the manager or boss. Never a call. The service department was awesome however!
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May 2023 by Drü Winters
Laura worked hard to find us a fridge that would fit our kitchen. She explained Bitter Neumann’s service policy clearly and helped explain the charges and cost
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May 2023 by Randall Dittmann
Sandy at Bitter Neuman exceeded our expectations with excellent customer service. She answered all of our questions regarding our online order, and Dad’s recliner was delivered the next day! We will be a repeat customer!