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January 2024 by Bryan Rockwell
I am a truck driver and a long term customer of U.S. Cellular. My phone (LG V60) has been dropping calls more and more within the last three weeks. Finally, on Thursday I could not make or receive calls. I pulled into this store and was not in anyway disappointed. Joshua was the customer service representative I dealt with. He is very professional and was very thorough. After he finished doing all the necessary updates and teaching this old truck driver to check that in the future; I was on my way with a working phone!!! Thank you Joshua.
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January 2024 by Meghan Stone
I'm incredibly frustrated with one associate who promised me a deal, told me it was extended (it wasn't) and lied to me about my phone several times. I'm disappointed he couldn't problem solve or be honest. He didn't even bother to check my account before lying to me about my phone again. Everyone else in the store is great and they've helped retain me as a customer. I would have left over thr other associate
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December 2023 by Matt Gartman
This store has been my regular first choice because of the technical knowledge of the staff. Thanks again for helping my get set up with my home internet service. I'm very satisfied.
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November 2023 by Tom Witt
Just got upgraded to iPhone 15+ and really enjoy coming to this store for knowledge base, personable, helpful service from all technicians, managers and salespeople!I always make sure what I buy and where are connected with a really good service department! This store has all of these qualities and over the years have not found this expertise in others in other communities. We are blessed to have them here; especially on the south side close to our home!THANK YOU FOR TODAY AND OUR NEW PURCHASES! T&J
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November 2023 by Caleb Engel
This store was very helpful! I took my dad to get his first smartphone and Josh made the whole process easy. He had a great attitude
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November 2023 by Shelly Hollingsworth
Carrie was so helpful. Very friendly, and she even came to my car and helped me set up bluetooth pairing! She got me the best deals they had. I would highly recommend this store!!
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November 2023 by Nichole S
Knowledgeable, fast, and super friendly Staff! Upgraded an employee's phone and the Staff worked as a TEAM to ensure I received all benefits/deals available and/or offered.
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November 2023 by Pamela Gifford
Fantastic service!Izaiah is knowledgeable, thorough and friendly! Superb experience!!Thank you so much Izaiah for your time, ideas and patience!
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October 2023 by Rae Ann Schroeder
Had a great experience!Thank you so much Izaiah Annis. Very knowledgeable and passionate and kind !
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September 2023 by Keri Grotelueschen
Had a wonderful interaction with Izaiah Annis. Was extremely helpful and very knowledgeable!
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September 2023 by Katelynn Gunderson
Izaiah was incredibly helpful during the process of buying a new iPhone. He made sure to take the time, so I completely understand every step. Thank you Izaiah. I am also meeting him on Wednesday because he took the time to talk about US Cellular's wifi. I will definitely be switching!
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August 2023 by Sher W
The customer care that Amanda and her staff give to each individual is hard to beat. They go the extra mile to make sure that all your concerns have been met. Friendly staff, and they ? too, !! #1 reason to NOT move to competitors. TY for your great service.
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August 2023 by Chris Harris
All of the staff is super helpful and patient with me and my family always come to this store when I need anything
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August 2023 by Kristine Howley
Izaiah was awesome. He was very patient, kind, helpful and professional.
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April 2023 by Mason Stadler
By far the fastest and easiest cell phone store experience ever. Go there and if Izaiah is working he will take great care of you while explaining the details from start to finish in a simple and concise manner which is rare these days!! Couldn't be happier with the customer service he gave me today!