-
March 2024 by Richard B.
Great work at reasonable price. After being screwed by VAN HORN, the staff at firestone were able to fix all my concerns in one visit. Great job guys.
-
March 2024 by Jr Garcia
I asked for receipt for oil change an fluids so I can check they work and see if they fill in everything they say for fluids and oil and more, and he said “We do courtesy checks, don’t worry” then when I got my car back and check and things were NOT filled.Get it, accidents but being told things be alright is different then just hoping they did work a not say such reassurance.Manager, make sheets for them mark off or don’t say certain stuff of guarantee. Very awkward when I seen that employee when I came back in.
-
February 2024 by Eduardo del campo
Very happy with the entire teamwork. They advice us on every step. We will work with you in a future car repair.
-
February 2024 by Jennifer Phillips
I made a 2nd appt. They did not intake all the given information on the care that was requested. As the employer stated the first appt that I needed a new control arm, and serpentine belt. That's why I took the car in a week later with the 2nd appt,employee put in computer that the appt was for only belt and as requested by customer tire rotation.they did not replace control arm. First appt. Was scheduled for an alignment. Car was done correctly, very pleased at performance for work that they did do.
-
February 2024 by Ashley Keul
It's all about trust! With every interaction, the team at the Sheboygan Firestone continues to act with integrity. They are honest and upfront about the status of my vehicle. Unlike at other shops, I have never felt a false sense of urgency or been pressured into purchasing frivolous services here. They build loyal customers because they do the right thing. I am so grateful for Sara, Jeremey, and the whole team.
-
February 2024 by Alix Walters
If you're having Firestone change your tires over, be explicit about whether you want your old tires, even if they don't ask.I had a winter tire change-over with tires that I already owned, so they were loaded into my car before the appointment. I had assumed that my all-season tires would be loaded back into my car after the change-over, but they were chucked into a pile of other tires instead. A very nice worker (manager?) started looking for my tires right away but was only able to find two. I was told that he could look again later that night or tomorrow. I called once at 11AM the next day (this was apparently too early) and then again at 5PM where they said they'd look right then. At 5:15PM they called me back and had the tires.I now have my previously lost property, but I do feel that the mishandling of my property was very unfortunate. I don't think I can recommend Firestone based on this experience, although I have had perfectly acceptable experiences in the past.
-
February 2024 by Daniel Smith
No problems, staff was friendly and kept me informed. I would go back.
-
February 2024 by Stuart Ruby
They had the right filters for my car. The Store manager was very helpful.
-
November 2023 by Asiri Bo
I did a tire replacement there, and everything was fine. I received a good price deal. Before I went there I did online research on prices and Firestone had the best deal for my vehicle. The service is done fast so the waiting time was shorter than I expected. The lady at the counter was very nice and helpful.
-
October 2023 by Roger Trovato
I had my oil changed, and my tires rotated. The service was fast and friendly. The prices seemed fair. They finished up early, which is always nice.
-
September 2023 by Linda Mentch
Asked about tires we found online. We were told those are only available in the store, but none of the stores anywhere near us have them. Of course, more expensive ones were available. Then we did an online chat with Firestone and asked about ordering them online to be delivered to our local Firestone dealer for installation. The answer was that was not recommended. Tires are available online to order, but not recommended. Guess we're done with Firestone.
-
September 2023 by Matt Magle
Both Jeremy and Sarah have always been willing to do what ever they can to make their customers happy, I’ve had nothing but great experiences there with them, and highly recommend Sheboygan Firestone.Service: Tires
-
September 2023 by Johnny 2373 (Johnny2373)
Panic flat tire at 7 am. These guys are amazing. I had a rental vehicle, tire was flat. They repaired it with a patch. Then put tire back on hangar on truck, replaced my jack, topped off the fluids. Amazing! Thank you all so much and done in 30 minutes.
-
September 2023 by Kenny L.
We had a very weird situation with a flat tire while visiting from out of town and trying to make a tee time at Whistling Straits. I called and spoke with Sara(h) on the phone and she was very friendly and accommodating. Although they couldn't repair our tire, they were able to replace it and we were able to arrange to pick up our vehicle after we golfed (and after they were closed even). They called to explain what was needed and we were able to pay over the phone. Great service. Would highly recommend this place. Thanks!
-
August 2023 by Jason Van Ness
Experienced a flat tire while passing through Sheboygan on a Sunday. No one was available, including OnStar and AAA. They were very gracious to fit us in and promptly swapped out the flat tire for our spare. Very impressed with Jeremy the service manager.
