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November 2023 by Hollywood Hogan
Crooked place. If they think your weak they will try to intimidate you to get more $. The main problem is the owner/manager who is a sociopath. For a simple tow it should be fine. But do not get any service done or you will find out that they will hold ur car hostage until u pay.
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July 2023 by Sonya Williams
We were referred to them by our mechanic whom retired. Very very friendly, but I thought it was a bit expensive.
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February 2023 by Gee Whiz
NOT an inspection/smog station. Listed incorrectly despite attempts to change listing. Very nice staff.
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February 2023 by Lisa Sharkey
I called to get an estimate on brake repairs. They squeezed me in the next day, gave me a reasonable price and fixed them the same day. Great service!
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January 2023 by Shaunette
Greg the mechanic at Rite way Automotive has been so kind and understanding. He went the extra mile helping me figure out my auto issue, and never charged me anything.
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April 2022 by Mack Peterson
Very Bad tow experience today. My 2009 Black Yukon was supposed to be towed. The driver showed up to pull my truck. My son asked the driver to wait a minute so he could put on some clothes. The driver drove off with out the truck. When my son called RiteWay towing they acted like they had no idea about what my son was talking about.
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April 2022 by Beau olivares
People move on our street and park there tow truck taking 3 or 4 spaces on a limited parking street overnight will never get my buisness if you can't think of other people as well as yourself
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September 2021 by Joy Boothe
I was passing through with just me and my kids pulling a trailer on our way to Florida. I had noticed oil or grease flipping up on my trailer. I called a couple mechanics in the area and riteway auto was able to get me in right away. They seemed to have fixed the issue and sent me on my way with the info that there would be some oil drips from the back where they soaked a gasket in oil before putting it on but that should be done dripping within a day and a half. Well, it stayed dripping the rest of the way to Florida and after I'd been in Florida for a day it started sounding horrible. I contacted them along the way and also when it started sounding bad. They tried to remedy the situation by having me call their warranty company and take it in through there. When that didn't work out they refunded the full amount I paid them for the work. So while the work they did didn't pan out, they went out of their way to get me in, they tried to remedy the situation long distance, and finally refunded the full amount without hassle. In my book, they must be on the up and up to do what they did in this unfortunate circumstance. I was able to get it fixed. The mechanic who fixed it showed that the gasket was damaged and therfore wasn't sealing properly. Not sure how that happened but it is what it is.
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August 2021 by Deb Chabak
My 20 year old vehicle died on me and Riteway came and jump started it. I drove it to the other side of town to charge it up and when I went to get back in my car, it was dead again. They came to help a second time, no charge, but the battery just wouldn't hold a charge. They had to pull it up on their flatbed wrecker truck to get it back to the shop and me without towing insurance! Long story short, all it needed was a new battery! The two mechanics who helped me were very professional and nice and the owner himself drove me back to my apartment, then returned to pick me up when it was done. I was honest with him in the beginning, letting him know I was strapped for cash and he gave me such a great deal which fit in my budget and a break on the labor and towing. I know that old car won't last forever, but it made my day that they got it running again.Would definitely recommend this business and return to Riteway Automotive (Sheboygan) if I need more car repairs in the future!Service: Battery
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July 2021 by Deb C.
My 20 year old vehicle died on me and Riteway came and jump started it. I drove it to the other side of town to charge it up and when I went to get back in my car, it was dead again. They came to help a second time, no charge, but the battery just wouldn't hold a charge. They had to pull it up on their flatbed wrecker truck to get it back to the shop and me without towing insurance! Long story short, all it needed was a new battery! The two mechanics who helped me were very professional and nice and the owner himself drove me back to my apartment, then returned to pick me up when it was done. I was honest with him in the beginning, letting him know I was strapped for cash and he gave me such a great deal which fit in my budget and a break on the labor and towing. I know that old car won't last forever, but it made my day that they got it running again. Would definitely recommend this business and return to Riteway Automotive (Sheboygan) if I need more car repairs in the future!
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March 2021 by melanie S
Replaced my radiator in one day. The cost was expected.
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February 2021 by Tiffany Kessen
They picked up my car and held it for almost 2 weeks and told me every other day when I called that they were going to look at it today. They never had time to look at it and u had to have it towed somewhere else that was able to start on it the same day.
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May 2020 by reyes Myranda
rolled my truck three times was in critical condition on Wednesday called after hours and as being told to call Monday during business hours to see my storage fee and to get my vehicle I sure hope I don't get charged a large amount for storage fee if everything goes well I plan to write a better review as of right now I'm very frustrated with knowing that I can be charged a large amount for my storage fee and tried getting it out and with my condition I was unable to call during business hours during the week
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February 2020 by Zach Schramm
They did a great job towing my vehicle. They are professional and have great equipment. They came quickly to get my car. I also appreciate the honesty of their employees, as I had cash in my car when it broke down and they made sure it didn't get lost.
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February 2020 by Kao Zhong Xiong
My car was in the shop for 3 weeks for a new key and for some reason, one of the employees decided to take my spare tire. When I realized it was missing, I had called and one of the main people that run the place told me to come pick it up. When I got there, the employee that took it said "I didn't think she'd notice". I believe there are more good people then bad but this is unacceptable. When I got a hold of the the owner, he said he knew nothing of this and would yell at his workers. That won't do any good. The damage is done and I'm not the only person to experience this. Be careful.
