Walgreens is a drug store and general store where customers can refill prescriptions, shop for health and beauty products, and print photos. It is a goto store for many, noted for having deals on candy for holidays like Easter, Halloween, and Christmas. The photo department receives praise for kind and professional service, with staff assuring customers and helping with tasks like passport photos. However, the pharmacy faces significant criticism. The service is described as terrible, with workers who are absolutely fantastic but heavily overworked and beyond understaffed. There is concern over low wages for pharmacists, which is beyond non competitive, and a cycle of pharmacy techs quitting. The company is urged to pay for good competent staff instead of giving billions to CEOs. Prescriptions are frequently received from a regional center, not made on-site, which some customers find misleading. Despite these issues, some employees, like a comforting and apologetic tech, are highlighted for treating customers like a human and not just a number. The closest 24-hour location is noted as being over 40 miles away for some.
I wish I had caught the name of the pharmacist who assisted my family and I this evening to administer flu shots. My son was terrified and he showed patience and kindness towards him and our family. Thank you for your professionalism when your staff was so busy.
October 2025
Excellent customer service and I was able to withdraw cash from the 🏧.
August 2025
There times could be better but rgey are always nice and fast