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December 2023 by Julie Frederick
I've never had a problem with the UPS Store in any way, our packages usually arrive a little early and its a good, clean convenient location
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December 2023 by Rick and Dani Gramza
He staff is always friendly and the service is fast. Easy access off of Oakland, great experience during hectic time of year.
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November 2023 by naacp wi
The store experience was cool, but what I expected and asked for was a ? ticket style print.. But my communication or I guess depth of understanding was off. If you ask for a ticket style print one would expect possible double sided card stock with the option of matte or glossy. It was explained the image I sent wasn’t in the appropriate format for double side print and needed to be submitted as a downsized pdf version. What I got? $63.50 worth cut single paper strips ⚰️⚰️⚰️⚰️⚰️⚰️ Then when I questioned what is this? Oh we don’t have the capability to print like that. ? Never, ever, ever in the history of ever again. It is 2023. I even asked for a partial refund because idk maybe I missed something explaining a ticket style print, but to no avail it’s explained away as it was explained they didn’t have the capability….??♀️ 63.50 for strips of paper.
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October 2023 by Martin Hevesy
Ease of use and customer service as well as many shipping options.
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October 2023 by Felicia Bailey
I was next in line to be helped but the older white gentleman worker deliberately skipped me to helped the white lady behind me. She went with it like she it was nothing so I spoke up saying I was next how rude can you be. The man begrudgingly helped me lol as an army veteran I find it sick that people are still so rude and discriminative for no apparent reason. No I was not rude or deserving of the action before the store owner responds with with irrelevant words. Do better and be better like seriously it’s not that hard.
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August 2023 by Rick Halverson
I have been using this UPS store for years and they are always friendly and efficient, and reasonably priced. I have been living in Costa Rica and Ecuador and they always get my mail and packages to me wherever I am.
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July 2023 by Jayne and Edward Timper
The staff took time to make sure my last item was properly wrapped, and the entire address in Chicago was correct. Thank you. See you soon
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June 2023 by Vicki Bott
Very grateful for this store and the friendly and efficient staff! I have gone to this location for the seven years I've lived nearby. The have been consistently helpful.
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June 2023 by uh yeah i sure hope it does
I have a Shipment Release Authorization why would yall not leave the package?
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March 2023 by Schweetz Glitch
Yeah the new hires are bd, they need more training. The lack of energy, the communication with customers is terrible, and can nearly hear them when they talk. Second star for patience but what's the point if they can't speak up
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March 2023 by Sweta Soni
Yeah the new hires are bd, they need more training. The lack of energy, the communication with customers is terrible, and can nearly hear them when they talk. Second star for patience but what's the point if they can't speak up
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December 2022 by Heidi Frenzel
I've used the store many times over the past 4 years since we moved to town. I've never had a problem. I send packages, buy supplies and use their notary service. Just be sure to call ahead to make sure the notary is present
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August 2022 by lilyberry2
I came to pickup a package on Saturday and they were closed during their scheduled business hours. There was also lots of peeved off people outside
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March 2022 by Johnna Scott
DO NOT use this location!!! Go somewhere else especially if you're shipping anything of value. These folks/owners/management simply DO NOT CARE. Period. I was hesitant to try a new location but I was in a rush and this location was close to my office and on the way to the airport. Called when my property was not delivered as promised and after paying over 120.00 mind you, I was given so many crazy explanations. Was told someone would call me back. Nada. So I stopped in next time I was in town, was told manager was not in, left my contact information...again. No return call. So I called again spoke to manager/owner was promised a call back. Nada. They lost my property. No Apology. No follow up. Awful excuses. Just a you'll probably need to file a claim. What about my property that I worker hard to get? Where is it? Do yourself a favor, use another location and save yourself the heartache. If I could give ZER0 stars I would!!!!
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February 2022 by Antonio Velez
They charge $128 to fill with peanuts, tape top of box, and ship.To return the place I sent paid $30 to ship.Rip off!!! Shop around
