Truck Country®/Stoops Freightliner-Western Star is a well-respected dealership serving customers across Iowa, Indiana, Illinois, Ohio, Michigan, and Wisconsin. With over 60 years of experience, they specialize in high-quality new and used medium- and heavy-duty trucks, offering expert service, a large parts inventory, and flexible financing options. The dealership features 19 service bays, express assessment, wrecker service, and front end alignment, handling brands like Caterpillar, Detroit Diesel, Cummins, Eaton, Meritor, and Medallia. Customers praise the friendly and professional team for their quick and efficient service, often getting trucks in and out very fast. They are known for fixing issues such as engine brakes, cruise control problems, and DPF issues within a few hours. Customers appreciate the helpful staff who keep them informed and explain repairs clearly. Despite being short-staffed at times, the team remains friendly and responsive, providing additional amenities like free coffee, shuttles to local hotels, pet friendliness, vending machines, and even cold water and showers during urgent repairs. Overall, Truck Country is recognized as an excellent source for Freightliner and Western Star parts and dependable service, with many customers highly recommending their professionalism and quick turnaround times.
Excellent service here! They got me in right away yesterday and today I have a new radiator. They also gave me a ride to the hotel in Dubuque and return for free. Superior work and service.
March 2024
Excellent source for Freightliner & Western Star Parts and Great Service. Their Team gets Your Truck in very Fast and get's it back to you ASAP! Very Nice Guys to Work With!
February 2024
Excellent source for Freightliner & Western Star Parts and Great Service. Their Team gets Your Truck in very Fast and get's it back to you ASAP! Very Nice Guys to Work With!
