-
August 2023 by David Alan
Thank you Jim and Madeline for taking Chris's broken ring and making it look like brand new. After it broke, we were so surprised that the bigger jewelers in West Bend really had no interest in fixing it. We were very lucky to find you, and again, many thanks for your creative ideas and making it look perfect.
-
August 2023 by V S
Great customer service and honest. I took a 24K gold chain and rings there and they tested it but were not sure if it was real as they are not familiar with 24K solid gold jewlry that a lot of Southeast Asian have . They were honest that they were not comfort taking it without being rude.
-
October 2022 by Craig Doede
Guy is a crook very unprofessional don’t buy from him
-
August 2022 by KATIE F
Cory at J&M Jewelry was about as hateful to me as possible and returned my plea for a phone appointment with a text. They charged me design fees for a product I cannot get made. There prices were greater than or equal to retailers. To call them a wholesaler is a joke. To top it all off. The day I got this hateful text. I was at the hospital seeing my fourth doctor of the day trying to digest the news I have a fatal disease.
-
June 2022 by Court J
I've always wanted to go in here and I finally did. What a great place. I loved the beautiful pieces of jewelry and I was able to get my jewelry looked at and they bought Gold from junk jewelry I couldn't use anymore. Such great service. What a "gem" of a store. I'll be back to get my grandmother's ring fixed there, I trust them with it, that says a lot.
-
February 2021 by Colleen Hettiger
I personally used him about 6 years ago to fix a pair of earrings. I’d never even think of going there again. It took multiple phone calls and 5 visits to retrieve my items. Not open during business hours and the excuses were over the top of anything normal for a business. Here we are years later and my friend started using him as a jeweler. He has been jerking them around for what seems to be a couple years now. Same thing makes excuses, not open during business hours, and not returning phone calls. He was in possession of 3 of her rings which he told her he accidentally misplaced and now he’s not even returning her calls.
-
March 2020 by Ryanne Wendt
Excellent work. I had Jim resize my ring wrap to fit around my engagement ring - the work is pristine and very reasonable. Very happy with how it turned out!
-
January 2020 by Tammy B
I went to Jim on August 4 2019 and took my wedding ring in for a addition to the bands. For our 25 anniversary which was August 22.... Was told by Jim that it would be a couple of weeks. I was ine with that. In meantime we were going on our 25 Anniversary trip to Maui Sept. 17th, Thought way cool my ring will be done before that. Called JM at the end of August to see whats the progress and for 4 DAYS could NOT get a hold of anyone and no one called me back. Finally I searched facebook and they were on there. So I messaged him and was told it would be a couple of more weeks due to the fact that he was having back issues well you ,ight want to telll cutomers that first!!!!!!.... Long story short I DID NOT get my rings back until Oct.6.... I am not pleased how i was treated how long it took and I am not satified with the work done... I WILL NEVER GO BACK TO JM JEWERS AGAIN...... Read More
-
July 2019 by Gerald Priebe
Great service
-
May 2019 by ghostfacep4
Very nice guy and I've done business with him couple times
-
March 2019 by Michael Murphy
Stop lying to customers and call them back
-
August 2018 by Alejandro Cardona
Great super friendly service. Got a custom engagement ring from him and it turned out amazing. Fenomenal service for a super affordable price
