“Paul at the Verizon store at Spooner provided excellent customer service in getting me set up with a new phone. He was patient and very helpful in answering all my questions. I really liked his easy demeanor and down to earth approach. He did his job but was not pushy in trying to sell me something I didn’t want. He went the extra mile to order a screen protector when he didn’t have one that would fit my phone. Lastly, I also witnessed how Paul handled a rude, pushy customer. Paul was kind, patient, and helpful with this customer even though he couldn’t provide the solution the customer was looking for. Paul handled this situation with grace and style. You need to take care of this guy because he knows how to provide great customer service and is making the Verizon brand look good. Thanks from a very satisfied and happy customer, Bill Clark.”
Mobile Phones
“Paul at the Verizon store at Spooner provided excellent customer service in getting me set up with a new phone. He was patient and very helpful in answering all my questions. I really liked his easy demeanor and down to earth approach. He did his job but was not pushy in trying to sell me something I didn’t want. He went the extra mile to order a screen protector when he didn’t have one that would fit my phone. Lastly, I also witnessed how Paul handled a rude, pushy customer. Paul was kind, patient, and helpful with this customer even though he couldn’t provide the solution the customer was looking for. Paul handled this situation with grace and style. You need to take care of this guy because he knows how to provide great customer service and is making the Verizon brand look good. Thanks from a very satisfied and happy customer, Bill Clark.”