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February 2024 by Lily Pulvermacher
Kyle is amazing and keeps this location afloat! I have been to other Cricket locations and none have come close to the customer service provided by Kyle. We will keep coming back to this location because of him!
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September 2023 by Bryan Collins
Man service charges suck.
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July 2023 by Mark Panzer
Brittany at the Wisconsin Rapids store was super helpful and pleasant. She happily attended to every question and need we presented. Ultimately we had to travel to Stevens Point for an out of stock item but the kindness and hospitality transferred right along with us as Dylan was super helpful and nice also. As it got closer to closing time he didn't rush us and even told another group of customers he would stay late to assist them when our transaction was complete. Both he and Brittany deserve to be recognized!!
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May 2023 by Richard Tolfo
I've been with Cricket Wireless off and on for the last ten years. I may not get the super fast speed from other wireless carriers, but the signal is reliable and solid even on the backroads of central Wisconsin. The Cricket staff at the Stevens Point location is top notch. I went in to add a 4th line and Kyle noticed that my plan was a little wonky, so he fixed it. Now I pay 15 dollars less a month, even with the added 4th line! You guys rock!
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April 2023 by Jazsky Star*
Great phones and affordable prices and a staff who willing to walk you through your new phone. I love them.
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April 2023 by Kim Schmid
Great customer service answered all my questions
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March 2023 by Shelly Bird
I had the best experience with Heather she was great she made time to help me get everything done for me as well as taking care of 5 other customers while she was alone I will recommend people to her for the best customer service I have ever received at any establishment I have ever been to. Thank you again Heather you are the best!!!!
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August 2022 by Bonni Ensminger
Heather helped us out today. She was fabulous. Friendly, helpful and efficient.
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December 2021 by michelle lordson
I went in a got a new phone, the rep I worked with Kyle was amazing, I had to go back into the store a day later because the new phone was missing things on the Home Screen, I called first, was told those missing items should have came with the new phone, it may be defective, to bring it in, I unfortunately had to be exposed to an assistant manager named Michael, he was extremely rude with his first contact with me, he immediately was disrespectful, abrasive, unprofessional, blamed me for the missing items on the NEW phone I had just purchased a day before, then stated , “those are easy to put on”, you must have erases or deleted them, over and over blamed me for this, I was in such shock of his attitude, how unprofessional he was, I left so upset regretting buying from this establishment. Also, there were three staff members including this assistant manager talking over the counter on the missing items, NONE were wearing masks, this stores web site states all employees wear masks, and is sanitized after each customer, I called the store back when a returned home, asking why no one was wearing a mask, Michael took the phone, I asked for his last name, he refused and hung up on me. Unbelievable !!!!
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December 2021 by Richard Wilke
Very helpful and courteous. I like my new cell phone plan.
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September 2021 by Viserixn
Store is very clean. All employees are very nice and helpful. They’re all willing to work with me and figure out my problems. Definitely recommend coming here!
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September 2021 by Alyssa Castellon
Everyone is extremely helpful. Especially the Manager and the MIT. Everyone is super knowledgeable and they always manage to fix my problems. Best phone provider I have ever gone to.
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September 2021 by jillian Mitchell
Very clean and welcoming store the employees are all friendly. Great service and they always have the accessories I need.
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August 2021 by Sabra Cisewski
The entire staff is knowledgeable and they’re all understanding and super helpful.
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August 2021 by jeremy jacob
The staff is great and very helpful
