Judy Nitschke American Family Insurance provides great, awesome, and first class service. The team is always helpful, friendly, responsive, and prompt, returning calls and emails quickly. They offer clear descriptions of options to help save money. When handling claims, both large and small, they are efficient, accurate, and resolved within hours. The staff shows great concern for the customer, providing calm, helpful assistance and followup. They are willing to make things happen in a short amount of time. Customers are very happy and would highly recommend Judy Nitschke and her team.
I'd give ten stars if I could! The entire team at Judy's agency were extremely nice and helpful to explain every aspect of every policy to ensure we were covered. We ended up saving several thousand dollars in premiums!
June 2026
I have always been treated with respect and feel confident when working with Penny. She is knowledgable and always quick to respond to my questions.
June 2026
I have been with American Family over 30 years and their customer service is excellent. The service can be local or national it's all the same. Great!