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April 2024 by K P
I hate writing poor reviews, and like to show empathy to restaurant staff when it's due. I'd worked in fast food for 15 years and 5 of those years as a GM. It's easily one of the most stressful and humbling work environments that no one quite understands unless you've done it.I've never had as bad of service experience at a QDOBA as I'd had recently at this location. We'd arrived around 2:30pm and there was only 2 people ahead of us in line but, a screen full of drive thru orders. There was a staff of four, a GM and three crew persons at this time. It appeared as though two of the three crew persons were in training and hadn't a clue what was going on aside from the GM barking orders at them the whole time for the entire dining room to hear. The GM had their back turned to the dining room focusing on getting drive thru orders out and completely fell behind on the quality of dining service.It took approximately 25 minutes from the time we walked in the restaurant until we actually sat down with our food and the whole time waiting just felt awkward to the point that I felt we should maybe go elsewhere to eat. We'd finally gotten our burritos, a bag of chips with cheese, and two cups for water after the cashier exclaimed to us that they were going straight to bed when they got home." Walked over to the beverage fountain to fill our water and there was dried on soda overspray that was clearly multiple days old as if no one wipes down the machine. The condiment counter had food crumbs all over, tables weren't wiped down or sanitized, and the floor was pretty soiled as if it doesn't get swept or mopped.The food was lacking. The burritos were extremely bland and the only real flavor I'd gotten was from the over salted tortilla chips and four cheese dip.Not at all impressed with this location and definitely won't be back for a while. They need more staff and adequate training. Maybe, like most places, there's a labor cap but, the customer service quality is taking a huge hit because of it. What a bummer.
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April 2024 by Brooke Krychowiak
Did not hook me up. Weak on the meat and I had to ask the person behind the counter TWICE for beans
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April 2024 by Jane Dupree
Parking: Parking wraps around the building.
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March 2024 by Jake Silloway
I ordered chicken tacos. They gave me three tacos without the meat. It was really disappointing. How do you forget the protein on tacos? Idk I was not happy. Cannot say I'll eat there anytime soon.
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March 2024 by The Baier3121
Kid-friendliness: Great food for all
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March 2024 by DarkChaos LIVE
Poor food quality, rice is always bland and sticky kind of like sushi rice. Meat had a burned or over cooked taste? Beans? Forget about it! The beans are always mushy! And chips? No thank you! Over salted or under cooked! Service is poor, the front people act like they don't care, and the atmodphere is lacking, no music in lobby, dim lighting, and unwelcoming. Avoid at all cost!
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March 2024 by Jake Mortimer
Clayton and his co-workers were awesome today 3/9! ? They spoke loudly so you could hear them, kept food stocked even though it was packed. Even joking with customers. Great experience!!
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March 2024 by Philip Lone
Great borito and a lot of food. Place was clean. Only down fall was when we were there the soda machine was down. Orthe than that good stopParking: 30 or so spots.
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March 2024 by Dylan Hollatz
Walked in 10 minutes to close guy said it’s 10 were closed. Great customer
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February 2024 by Grey Hartin
Usually love this place. Tonight was not great. Ordered a burrito bowl with shrimp, and I literally got one singular shrimp in my bowl. If I wanted a veggie bowl, I would have ordered that. Disappointed.
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February 2024 by Jacquie Klockow
Always good and fresh! Ask about their rewards, too.
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February 2024 by Tiffany Stashek
Food is good but the only thing is is that the chips have too much salt on them.
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February 2024 by Marc G
Good food. Fast. Gluten free.Dietary restrictions: Gluten free
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January 2024 by Steve Williams
Good quick lunch. Usually more food than I need. This location is usually clean and nice.
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January 2024 by Kurt Officer
Nice placebut I miss the old arby's. Great food.
