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January 2024 by Andrea McGaver
Staff was excellent. Carlos was fast and efficient after my eye exam with Dr. Sarazen!
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December 2023 by Prt 044
My daughter is a student at UWSP and we are almost 2 hours from home. She broke her glasses the week before finals so she took them to Shopko Optical to see if they could be repaired or replaced. Carlos was working there and he was absolutely amazing and was able to get her glasses fixed in no time at all. Words cannot express Carlos how much we appreciate what you did for us. And we will be ordering a spare pair of glasses in the new year from you.Thank you again for all of your help.
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December 2023 by Mariah Shidell
Booked appointment mid November and confirmed Nov 28th for a Dec 5th appointment. Got a call today, Dec 4th, saying they need to reschedule the digital eye exam because it doesn't accept my insurance, and that an in person exam would be mid to late January. I said I was fine paying out of pocket for the digital exam, and they said they still need to reschedule because they are short staffed. They wanted me to reschedule to Friday, but tomorrow is the last say off I have prior to Christmas, which is why I booked it almost a month ago.I run a business myself, booking 6-12 clients per day. This isn't how it's done. I ended up scheduling with another, more competent eye clinic who doesn't waste your time.
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November 2023 by Shelly Pierce
The tech who worked with me was amazing, helpful and professional. The clinic was packed with customers and working in the medical clinic setting myself I know how overwhelming that can feel, all the ladies in the office deserve some praise(great help like them is hard to find.
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September 2023 by Mary Halvorsen
This Shopko and all that work there have been fantastic.Wendy and Stephanie helped my husband and I.From start to finish the experience at this store was great. Our glass fit correctly the first time and the prescription was great.I contribute this to the Dr and lady's who helped us Wendy and Stephanie, having the know how and training necessary to doing a great job.Thank you I would recommend (and have) to others.Great Job.Mary and Rich
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September 2023 by Dennis Pawlak
My glasses are very nice. The service from the Stevens Point store was very bad. They told me my glasses were in only to find out that they came in with one lens.I waited another week and didn't hear from them so I called. They said they did come in and they would get them ready. I said I was going on vacation and I really wanted them.I went to the store on Saturday morning before leaving on vacation just to find the store not open.When I did get back from vacation, there was an excuse of "well I guess everyone was sick except one person so we didn't open. ".Sorry Shopko, but I think if I order glasses from you, I will try and find a store that has a backup plan for everybody must have been sick so we didn't open.
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September 2023 by Dawson Holtan
Amazing staff - friendly, relatable and always look at the needs of the patient. My appointment with the technician and optometrist was virtual but it was easy and seamless.If you book your appointment online, you can call to see if you’ll meet with the doctor on site or a virtual one. It’s as easy as that.
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September 2023 by Lucy Witt
McKayla was incredibly helpful in choosing the right frames for our son and helping us get the best deal. Definitely the best experience we’ve had with a store representative so far!
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September 2023 by C. R. Johnson
My daughter and I had an absolutely wonderful appointment with Evelyn at this location. If you have nervous kids you will be in good hands.
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September 2023 by Dan Kilps
Very friendly and knowledgeable. Even though they were busy I never had to wait more then 5 min.
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September 2023 by Shelli Haferbecker
Love the customer service and how everyone is so willing to help! Very professional and a very comfortable environment! Strongly recommend!!
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July 2023 by Chee Nou Xiong
Prior damages equivalent have been made by Shopko Optical too. The recent was met with refund only, though much communications by me, and zero efficient was available to me. The prescription was dictated (malpracticed) on the lenses, limited to be without the full sizes to the lenses, which accounted for the frames and my frame (face). The prescription was initially stressed and zero/minimal care was pro patient.The involved was with the manager directly, afterwards, requested information by me.Settlement available and has been communicated to the Vice President for Shopko Optical.07/06/2023cnx xiong.success
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May 2023 by Frankie Romo
Always went to Walmart for my exams. My experience at Shopko Optical was amazing. Every review that was mentioned was true. They answered my question without speaking and the experience definitely showed with those ladies.
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May 2023 by Becca Johnson
Mary was a huge help in getting my my glasses and sitting with me for awhile as I pondered which ones to get. Changed my mind a hundred times and she was there helping me every step of the way! Thanks Mary!
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April 2023 by Abbey Dahlseng
The staff at Shopko Optical are always very helpful and attentive! Mary is very knowledgeable and always willing to help answer any questions we have.