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October 2023 by Chad P.
can't even get a spare set of keys after a month. daughter bought her first car from them and should have gone somewhere else.
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September 2023 by Von G.
My daughter bought a car back in April. Had it for less than a month and it left her stranded. They "reset" it (their words) and she got it back a month later. 2 weeks later it broke down again. They were going to "reset" it again and told her that WHEN it broke down again they could get the ball moving to replace the engine. In the end we found out that the engine that was currently in it WAS a replacement engine. We returned the car and purchased a different car and spent an extra $12,000. Total was $34,000. Less than 6 weeks later that car broke down and needs a new motor. She bought the extended warranties on both cars. They are now trying to charge her over $1500 more to replace the engine AND she will be without a car for up to 8 weeks. They are wanting to also charge her $38 a day for a loaner vehicle!! I would also like to add that I don't think anyone that works there knows how to use the company phones. No one can seem to make out going calls to return voice mails. Do not buy a car from here. If I could give negative stars I would.
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July 2022 by T. A.
I live 40 miles north of Stevens Point Auto. In traveling back from out east I had a loud noise develop from one of my wheels while coming into Stevens Point. We purchased a car from Scafiddi Auto a number of years ago so I drove in on Saturday morning. Luckily the Service Dept was open, I explained my situation to Matt, he asked if they could have the vehicle for a while and I agreed. My wife picked me up and I left the truck there. Monday morning I got a call from Matt saying it was a minor issue and the vehicle was repaired. A pleasant call, I expected much worse. Now they could have said it was many things that would have been more expensive, but they did not. They were honest, which as you know is not always the case.I would highly recommend this Ford dealership for your next vehicle or service. I believe they are honest.
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February 2021 by Alex J.
This was the best dealership experience of my life, and I was coming to get my new truck from 400+ miles away. Corey was so helpful, attentive, answered all my questions, and went above and beyond to make me feel like a valued customer. I hear they prefer to sell to locals, but Corey and Mac the finance man made the entire process seamless and stress free. And that was all in the middle of a blizzard. Scaffidi is truly a gem. Excellent deals and excellent service.
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February 2021 by Varahram R.
Horrible customer service and sales team. I was looking for a Volkswagen atlas cross sport and reached out to the dealer. I was assigned a sales person Who was horrible and I felt that as a paying customer I was a burden to him. He had a lot of attitude and I had a horrible experience at this dealership. Not only this place wanted to fraudulently run my credit without my permission they gave me a horrible deal with the price much much higher then the manufacturers recommended MSRP and with a very horrible overpriced interest-rate. I wish I could give them zero stars however the minimum that I could give is only one star is too generous for these scammers. Are usually do not write reviews for any business however given my experience at this dealership I thought it would be best to write this review to warn other people not to do business with these scammers. I would not be surprised if they got shut down by the authorities for the way they scam people.
