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March 2024 by Isaac Pulchinski
Driver lied about attempted delivery. there was no missed you sticker on my door and there was no knock. I have a video doorbell that picks up motion and there was none.
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November 2023 by Greg Kolodziej
Closed from 11:30 to 3:00 M-F and you call yourself a "Customer Center "?
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October 2023 by Jim Neidert
I get awesome service every time I come here.
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May 2023 by Brooke
Treat their employees like trash that can be thrown away. They fire people for no reason and absolutely enjoy it.
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May 2023 by Jacquie Klockow
Quick & easy drop-off. Was offered a receipt, which I appreciate. The offer that is. Great job!
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April 2023 by Jason “Jas” Sanger
The guy working had a great sense of humor. It was just people sending stuff back to Amazon. Literally that's what everyone was sending.
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March 2023 by Chad Schenk
Very expensive to overnight stuff. Guy was friendly enough....showed me computer and I did myself. 4 stars for price (too high). Idk maybe I'm just cheap but 130 bucks to overnight a piece of paper 1000 miles seemed steep.
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February 2023 by Megan Langreck
The Customer Center was very helpful and made everything all right.
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January 2023 by Kyle H
Delivers packages that require signatures, yet doesn’t deliver over the weekend. Are we supposed to take off work to accept a package? I don’t understand the idea here. The slip that the driver left on the door on Thursday said I could sign for it to be released the next day as long as an adult signature is not required. An adult signature is not required for my package, so I signed for it to be released. Next day, another slip hand written that package must be signed for in person. Now here we are on Saturday, with nothing being delivered. Now they’ll try again Monday and I’ll be at work so I won’t get it then either. Awesome service.I used to like UPS, you can guarantee I will pay whatever it costs extra to not have them touch any of my deliveries again.
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December 2022 by Mark
Driver left parcel UPS label at door, without ringing doorbell for parcel pickup. I was home. Now I must make unnecessary trip to UPS. Monopoly has led to bad service! Avoid UPS if possible.
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December 2022 by J P
This place is superior to USPS in every way. The people are friendly, the service is cheaper, and deliveries actually arrive on time. I'M DONE WITH USPS!!!
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July 2022 by Nancy
The driver didn’t deliver because he mistaken my place for apartment. I called the office and they were able to track him down and hold my package for me for pick up. The driver and staffs were super nice and quick to get this all sorted out for me. Thank you so much!
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July 2022 by Travis Williams
Driver lied about attempted delivery. Terrible service. Had to go pick up package myself. And the service center rep lied about when the package would be at the drop point. By far the worst delivery service around.
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June 2022 by McCallister Construction LLC.
I was given a Pacific time for delivery and 3 and now it is 3 hours late and they have no clue when it will be delivered the word at this time. They also said there is nothing they can do about it and it refused to give me a credit back for the exact the exact time that I was given for an extra charge and at this current time they're refusing to give me a credit back and they said the package might be delivered at 7 o'clock this is a business it's going to and the business closes at 3:30.
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June 2022 by Patricia Garofalo
Super great staff. Friendly, professional, efficient.
