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November 2023 by Linda Kron
Michael was very friendly and made the experience easy and enjoyable. He was very knowledgeable and answered all my questions.
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November 2023 by Jenelle Feltz
Zachary was extremely helpful and patient with me. Amazing customer service. Thank you!
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November 2023 by Ron Clementi
Staff did a great job. It was nice to deal with a real person and not a chat line.
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November 2023 by Andy Peltier
Ask for Michael. Michael made the whole process of getting a new phone entertaining. He's very knowledgeable and helpful.
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November 2023 by Marla Cummings
Micheal at the Verizon store was phenomenal! He was very knowledgeable and great customer service. He helped me get the best deal, everything transferred from my old phone to my new phone. As a new Verizon customer I am looking forward to a long relationship with Verizon!
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November 2023 by Evan Lee
Even though Zachary was the only person in the store in the moment, he still quick, efficient and patient on everything. Very valuable worker.
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November 2023 by Melissa Hulke
Saul was awesome! Thank you for your patience with a novice phone person and for a perfect application of a screen protector!!
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November 2023 by Mike Lane
Saul dealt with my questions in a professional and direct manner. He was not unduly distracted by other customers who came into the store after I did.
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September 2023 by Dan Eger
Made the switch to Verizon after being with US cellular for 22 years, it was definitely the right choice. The guys in the store were awesome. They all had a sense of humor customer service was fantastic. Very happy!
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September 2023 by Giselle Karney
I was very happy working with Zach.he was efficient and helpful explaining things to me.
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August 2023 by Bonny Pask
A very nice experience. Saul was pleasant and knowledgeable about the many questions that I had.
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July 2023 by Anne Judge
I came in to the store with a cracked screen that was quickly degrading. Although I was in a panic, Austin calmly examined my phone and explained what was happening and what I should do. Since the phones at the store in stock were not a good fit for me, he gave me very helpful and concise suggestions on where to find a different one. I returned a short time later and he methodically worked to transfer everything from old phone to new one. While he never guaranteed he could do it because the screen was so bad, he always gave me hope and was very respectful, polite and understanding even when I couldn’t remember my Apple ID since I was so nervous and had to reset it. I am an older person and had to get used to a smaller phone. It took him close to 30 minutes to work his magic since the screen was so bad. I am so grateful that he was working when I came in 2 days ago. I told this story to 3 other friends who are older like me and they said “ Did you get his name, was it Austin?” Turns out he had helped them in the same respectful and patient way.
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July 2023 by Aubrey Kramer
Zac did a great job helping us today. Helped us add a plan and get two new phones!
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June 2023 by Amanda Smith
Austin was extremely informative and knowledgeable! He helped me get my new phone and contract activated and explained in detail every question I had.Very satisfied! ?
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June 2023 by Old 509cc
Getting new tech can often be as frustrating as it is exiting. These folks did the best job to make everything clear and as easy as they could. Would recommend to a friend.
