Walgreens Pharmacy is a place where customers have mixed experiences. Some staff members, like a young lady at the photo counter and a staff member named Zay, are praised for their patience, kindness, and helpfulness, making visits more pleasant. However, many customers face long wait times, often exceeding an hour and a half, especially when trying to get medications or prescriptions filled. Some report that medications are frequently out of stock, leading to frustration. There are also concerns about poor service, with staff sometimes telling customers there are no pharmacists available or that prescriptions are not ready, causing unnecessary delays. Additionally, there have been serious issues with privacy violations, including HIPAA breaches where medication information was openly discussed. Overall, while some employees provide good customer service, many customers feel that the pharmacy's service is slow, disorganized, and sometimes unprofessional, which makes visits stressful and disappointing.
My husband needed a refill for his hives. He was told they couldn't b ready for 2 days. He was miserable with itchy skin & needed the meds that day. Unacceptable to have to wait!!
September 2025
Pharmacy was fast with filling prescription. Fast and easy checkout.
September 2025
Sept 6. I was at the photo counter. About 11:00. The young lady who helped me was patient, kind,helpful, and went out of her way to make my time was successful. THANK YOU
