Walgreens Pharmacy is a place where customers have mixed experiences. Some staff members, like a young lady at the photo counter and a staff member named Zay, are praised for their patience, kindness, and helpfulness, making visits more pleasant. However, many customers face long wait times, often exceeding an hour and a half, especially when trying to get medications or prescriptions filled. Some report that medications are frequently out of stock, leading to frustration. There are also concerns about poor service, with staff sometimes telling customers there are no pharmacists available or that prescriptions are not ready, causing unnecessary delays. Additionally, there have been serious issues with privacy violations, including HIPAA breaches where medication information was openly discussed. Overall, while some employees provide good customer service, many customers feel that the pharmacy's service is slow, disorganized, and sometimes unprofessional, which makes visits stressful and disappointing.
Good store floundering in the times where help is hard to find. Still has what we need.
December 2025
I have problems with getting my prescriptions filled
September 2025
My husband needed a refill for his hives. He was told they couldn't b ready for 2 days. He was miserable with itchy skin & needed the meds that day. Unacceptable to have to wait!!