“Ben responded to our home within 4 hours to fix an HP instant ink problem with my printer. He was knowledgeable and efficient with his remedial service which solved the problem. Highly recommend Ben and Hometown Computer Pros”
“Great service, great price. This company knows your name as a customer and cares about your business. They called us to see if we were having issues, we were and they fixed it at no cost. I should have paid something because I think it was a normal wear item. The fact that they covered it speaks volumes about their commitment to the customer. Thank you 4 lakes.”
“I was having email problems with my iPhone purchased here and your in-store representative James was tremendous in getting it resolved I’m a way I never could have done.
My wife and I have purchased our iPhones at you McFarland store since our very first ones, and your representatives have helped us many times through issues along the way— they’re champs!”
“Big thx to Hernan G for helping me out today! He was patient and explained all of the details to me when it came time to decide if i should get a new battery or get a new phone altogether. He also helped me get some discounts. If I have to go back for any reason I will ask for him specifically”
“Really happy with the broadband service and the customer service I've received. Was super happy that they allowed a month to month contract, given that I am only in the area for a short time. Up time and speed has been great. The installer was awesome. Any contact I've had with the front office has been prompt, polite and very helpful.”
“UpNet has great customer service. They were very helpful at the beginning when we were looking for service. They were also very quick to solve any issues when service was down, while keeping us informed throughout. Love that it’s a smaller family business, which is why I think they work so hard to keep their customers happy! We are sadly leaving them, only because we live in an area that just can’t get the speed our family needs now. Would definitely go back to them in the future, if we were to move to a different location.”