Internet Service Providers in Madison, WI
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16 locations found near Madison
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4030 University Ave, Madison WI 53705
“Excellent customer service at this location provided by both Dylan and Carlos - friendly, knowledgable, and down to earth. I was able to get several service items taken care of including a transferringlines across different accounts, updating accounts, and a new phone. Highly recommended”
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8000 Excelsior Drive, Madison WI 53717
“Great internet service provider! They responded very fast and provide affordable and quality service. I was able to get a much faster speed at a lower rate than other local competitors. Sign-up, Scheduling, and installation were incredibly easy, and the staff were all very nice!”
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3420 McAllens Way, Madison WI 53718
“Such amazing customer service! I can’t say enough about the quality and service of this company. I highly recommend checking them out! Thank you for making my remote work life so much better.”
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66 W Towne Mall D12-a, Madison WI 53719
“On Saturday August 8 I went to the West Town location with a keyboard issue. I was greeted kindly by Lupita . She had not been familiar with my issue but she never gave up on the problem. When I left she had resolved my keyboard problems. I was so grateful. I received customer service at its best !!!!”
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2009 West Beltline Highway Suite 103, Madison WI 53713
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2701 University Ave Ste J, Madison WI 53705
“I went to the T Mobile store on university ave after initially visiting the west towne mall location to upgrade my phone. While at West towne I was given conflicting information on the cost and process for the upgrade. After a while of discussion I was finally able to get my phone upgraded. All my stuff (apps, pictures and messages) was transferred to the new phone. I was sent home with the new phone and told everything was good to go. I make it all the way home only to find out that everything wasn't good to go. I wasn't able to use the phone to make actual calls (the whole point of needing the phone upgraded). I attempted to call the west towne location 3 time to see about trying to remedy the problem, I called over and over but the phone was never answered. I reached out to the university ave. location and was told to come in so we could work on figuring out where the west towne location messed up. Once I arrived at the university ave. location I was promptly greeted by Yona. Yona helped me to actually get the phone service transferred to the new phone. Yona was very kind, helpful and knowledgeable. I will definitely be returning to the university ave location from now on. Thank you Yona for doing what the west towne location clearly couldn't do.”
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4722 East Towne Boulevard, Madison WI 53704
“R.J. gave me exceptionable service to get my husband's (Dave) phone working again after it was shut down. He had a great deal of patience in dealing with me and other older customers. He actually made the visits there very peaceful. Thanks again R.J. , Kathy H.”
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101 Junction Road, Madison WI 53717
“We were at the store for quite a while due to short staffing and high customer volume due to US Cellular selling to TMobile. Coby helped our family out and was extremely patient and helpful. He explained things clearly and thoroughly, and made a difficult, lengthy process more simple and straightforward.”
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4610 E Washington Ave, Madison WI 53704
“We were referred to this location from the Monona store. Thank God! Monona store is terrible. We needed to replace a broken cell phone and talk about bill adjustments, trade in, service, etc. Our salesperson Taylor was over the top fantastic!She spent as much time as we needed. Figured out which scenario worked best for us! Explained how the new Verizon home Internet works and where it works. Not in Madison yet! She was great! Saved us money on future bills and got us some credits on services that we were still paying on that the Monona Location said they had taken care of! Awesome service!I cannot recommend this location any higher!”
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4610 E Washington Ave, Madison WI 53704
“Had a bit of a wait but sam was absolutely the BEST part of our visit and made the wait time not really matter. We were here to cancel our services but if we ever come back, I really hope we get to work with him again. Sam you're a legend!”
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222 W Washington Ave #170, Madison WI 53703
“When I moved into my new apartment the internet was consistently running at 11Mbps even though I was paying for 250. I reached out and they had come to fix the wiring the next day! Great customer service!”
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3302 University Avenue, Madison WI 53705
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2901 Latham Drive, Madison WI 53713
“I don't usually write reviews, but I was so surprised and pleased with how incredibly helpful, kind and straightforward Harrison was in explaining what the upgrade would entail, what equipment would be best for my limited needs and funds, and assuring me they could walk me through things on my end if I need it. I never receive customer service like that anymore and it was such a welcome change from all of the high pressure sell and insincerity you usually encounter, and the patronizing attitudes. I have no review of the product yet, but I don't expect any problems.”
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716 North Midvale Boulevard, Madison WI 53705
“After three frustrating months of getting nowhere with Spectrum’s online and phone support, I stopped by the Hilldale store and Liz fixed my issue in about 15 minutes. What the remote team couldn’t figure out over months, she resolved almost immediately. Beyond her technical skill, Liz was professional, patient, and genuinely a pleasure to work with. I walked in ready to give up on Spectrum entirely, and she single-handedly restored my faith in the company. This kind of in-person expertise and customer care is rare, and she deserves real recognition: a raise, at minimum. If you’re having issues that online support can’t resolve, skip the runaround and go see Liz at Hilldale. Ask for her by name.”
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2257 Zeier Road, Madison WI 53704
“I had excellent, considerate service for transferring data from an old iPhone to a new iPhone that was replacing the old iPhone on my spectrum plan. They took the time to do it right.”
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525 Junction Rd, Madison WI 53717
“We signed up before TDS network was completed in our area. It was worth the wait. Our bill is 30% less than our previous cable provider. We have faster more reliable Internet and things just work. Since we own our own wifi router nothing had to change for our daily use, just the service. I would recommend highly. Please be aware though if you don't have a high speed router or High speed capable equipment you will not get to experience the best of what you will be paying for. But if you do have those things in place, you will see speed and connection like never before.”
