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January 2024 by Scott DeRuyter
Timely service and communication over a freezing holiday weekend. Great service and advisement.
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January 2024 by Colin McDermott
Called early on a very cold day and my garage door wouldn’t close. They were able to get someone there same day who fixed the problem fast, answered all my questions and offered advice. Craig was amazing. Could not be happier with the service.
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January 2024 by Brooke Nason
We had what felt like a plethora of issues with our garage door, so we contacted Titan and they came out the next day. Craig came and reassured us that it may seem like a pain for us, but it’s not catastrophic. It can be fixed. Not even an hour later, our garage was back in alignment, our drums were fixed, spring tightened and our new garage door system was operating beautifully. Craig was an awesome technician and explained everything to us thoroughly. We will call Titan for our garage problems from now on. They were super friendly when scheduling the appointment, kept in contact with us as promised and arrived within the timeframe they provided.
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January 2024 by Randle Jurewicz
We called Titan after extreme cold weather affected our garage door. They were quite busy but did a very good job of keeping us informed about when technician would arrive. Craig showed up and not only fixed the problem but also gave us tips about future maintenance needs; even texted us screen shots of the exact parts we will need in future. We couldn't be more pleased.
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January 2024 by Marie Czenko
Titan was great. Arrived next day and replaced broken springs and aligned door. Very clean, very polite. I would not hesitate to recommend them!
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January 2024 by jim shull
I have utilized Titan on two occasions. In both instances, the response was nearly immediate and the repairs were performed properly. The office and tech staff were highly professional. I strongly recommend this company for any type of garage door repair.
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January 2024 by Nadia Arteaga
I am so impressed with the communication and work of Titan Garage Doors! Their response rate was fast, the scheduling was efficient, and they stuck to their word regarding time frame/dates. Craig did an excellent job and explained the situation and solution options well. I appreciated the clear communication and follow-up that the company provided. After having a very poor experience with another garage door repair company, I’m grateful to have come across this company. We will definitely be using them again when it comes time to replace our garage doors.
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January 2024 by Richard Trowbridge
I called on a Saturday and received same day service. The technician was great and quickly fixed the problem. He took the time to educate me on the door which was good because I was not the one to install them originally. I highly recommend them.
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January 2024 by Mark Walkowski
Amazing knowledge and expertise. Craig was fantastic and thorough. So very happy (and lucky) to have had his assistance!
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December 2023 by Brandon Belman
They made a mistake but they made it right.My wife and I had them replace the spring on our garage door a couple years ago. About a year and a half later, the wire that runs from the motor to the spring snapped. I had another service come and take a look at it and they said that the spring that was put on was not strong enough to hold the door. As a result the weight was transferred to the motor and the wire, which could not handle it causing it to break. We called back Titan Garage Doors and told them about the issue. They came out, took one look at it and said that the other inspector was exactly right and that they were going to fix it. They did exactly that, replacing the spring for free and giving us a new garage door opener at a considerable discount.The young man who came and put the spring on initially (who I later learned did not work there anymore) was very kind and professional. I feel he simply made an honest mistake. The gentleman who came out to look at it after the wire had snapped was very courteous, patient, and knowledgeable. He was eager to get the situation fixed.It says a lot about a company when they own up to their mistakes and they handle it and they fix it and they don't give you the runaround. A mistake was made but they made it right and it wasn't a nightmare to get it there. I really appreciate their professionalism and their grace and I would absolutely patronize their service again.
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December 2023 by Ian Bevington
Consultation and estimate were quick and easy. Installation was with the same person who set up my estimate and he was very easy to communicate with throughout the process. Glad I went with Titan Garage Doors.
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November 2023 by Jill Hauk
I have a 120 year old garage where nothing is square or level. Craig removed the old garage doors and installed tracks, doors and trim. The new doors look great and glide with ease. Craig demonstrated a lot of skill and talent installing them. Highly recommend!
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October 2023 by Scott Dunn
Had several companies out to provide a quote to install a conversion and opener on our detached garage, all wanted to install a side-mount drive due to low overhead clearance. Craig, from Titan, came out and was able to put in an overhead opener and the conversion kit for no problem and at half the cost of the others. Super professional and friendly. If I had another garage I would definitely give them a call again.
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June 2023 by Grace & David Kufahl
Helpful, friendly, polite and efficient. Charges were reasonable. Couldn’t ask for anything more, but I got it anyway. Craig gave me info on getting a new spring when this one fails, to make that process easier. Very pleased.
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May 2023 by Joe Walch
They were able to service my home in the same day I called. Thorough in their knowledge and were very helpful at understanding why my door came off the track. Will definitely use them in the future!
