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February 2024 by Patty O.
I used the self-checkout this week and was surprised how nice it was. The area was clean, scanner glass was clean, bags were opened for customers. Who ever is responsible for that area is doing a great job, thanks
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December 2022 by Angie R.
Unfortunately, this particular Walmart location has caused me more headaches than any shopping center I've ever encountered. One would THINK that a place of business where they've spent thousands of their hard earned dollars over the years would AT LEAST have the audacity to treat their customers as though they're HUMAN BEINGS and NOT like they're being a TOTAL NUISANCE for simply asking a question. A handful of staff at this specific location happen to be some the rudest individuals I've EVER come in contact with in my life. I suggest that if they're THAT MISERABLE doing their job....maybe they should find another one.
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October 2022 by Brad B.
First I called seven times until someone finally answered the phone for grocery pick up. I also waited 55 minutes for my order of groceries. This is not the first time this has happened. Worst customer service.
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November 2021 by Christina H.
This is a very nice very clean store that's well stocked. I have never been a fan of Walmart but I'd shop here again.
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October 2019 by Max S.
Walmart gets five stars, yep? This location only. All others maybe a two at best but this one, the "new" one five stars. First off it is clean, clean, clean. Never have I seen overflowing trash or dirty floors, something you see at other big box stores like Target. Further more the place is huge, which can be frustrating for a quick stop, otherwise they have most everything. Soda selection is underwhelming but that is about it. Monona and the West Side Madison stores are an embarrassment, I am shocked this is even the same company this store is so nice. Kudos to who is running the show, nice job, keep it up!
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November 2018 by Erik T.
New store. Clean, well stocked, friendly and helpful staff. Used to go to the Monona Store, now we come here. We have not tried the pharmacy yet, but we will.
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May 2018 by Dan N.
I would give it five stars except . . . it's Walmart. I cant bring myself to give any Walmart 5 stars. But of the 5 in the greater Madison area it's one of the better ones. More likely to be in stock. More likely to be clean. Never had an issue with the staff. Open 24 hours. The worst Madison area Walmart is the west one. NOT open 24 hours, small, often out of stock, often a mess, and there's ALWAYS a line at customer service no matter when you go. One of the staff members I frequently encounter at customer service is rude. Sun Prairie and Stoughton are tied for best, for the reasons listed above. Probably helps that they are further from Madison proper and therefore less trafficed. Madison East (Nakoosa Trail) would be similar except it's not 24 hours. Monona is like a 24 hour version of West.
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December 2016 by Phil J.
Yikes what a trashy store. Most Walmart stores are disgusting but this was worse than most. No help, empty shelves, trashy customers and long lines.
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December 2015 by Jen M.
Worst customer service ever! Incompetent staff. Brought items in to return and they couldn't figure it would with the order number! Took over 20 minutes. Didn't give me back the money I spent but rather the sale prices even with the receipt! Terrible way to do business!
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September 2010 by Meghan H.
I hate the Stoughton Walmart. It's gotta be the smallest Walmart in the world. Of course I don't like Walmart to begin with, but it's all we have in our small town. There are many things I expect to find at our Walmart, but which they don't carry. Our grocery store has a better selection of toilet paper than our Walmart. On the upside, the store is clean and the employees friendly. The one star is based on lack of selection.