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September 2025 by Kathleen Biegalski
Cellcom handled the outage very poorly. Information was sketchy at best, followed by promises of earning our trust again. Like so many others, I needed to communicate with my doctor regarding a serious medical condition. I had to go to the office to talk to a nurse. When we decided we had had enough and switched providers, we found out that we switched the day of a new billing cycle. We had Cellcom for just a few hours (and we still had no service), yet Cellcom insisted on billing us for the entire month because they don't prorate their bills. In July, when we received our final bill, we did not receive any compensation for lost services. When I called to inquire about this, I was told that since I was no longer a loyal customer, I was not entitled to the credit. Worst company ever. No services, but get charged anyway.
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July 2025 by Tom H.
Many thanks to Tyler.
I took my disabled friend to Cellcom because he had lost service on his phone.
My friend had a stroke and can't communicate well.
Tyler was incredibly patient and fixed the problem.
Thank you Tyler
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May 2025 by Michael Geurts
Clearly the worst cell phone company 9 days later and still no service.
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May 2024 by e
Tyler is a very helpful salesman
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March 2024 by Lunette Eichler
I don't know the name of the young man who helped me out, but he was AMAZING. We had to purchase a flip phone for my elderly father, as he had to enter an Assisted Living Facility. He's never used a flip phone and was afraid he wouldn't be able to use it. This young man showed me how to show Dad a short-cut for selecting his favorites, dialing out and how to activate his speaker, and made it extremely simple. Thank you so much for your patience and kindness. My 93 year old father is calling everyone now!
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November 2023 by Wolfgang Parnell
Hope you like to wait , service was fine but the new manager is a B and sits in office while people wait , I'm switching service
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November 2023 by Becky Courchaine
Disappointed every time I walk in the door.
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July 2023 by Zoe Hirthe
Ryan Muraski was absolutely wonderful! He helped me change my passwords with a smile on his face!
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July 2023 by andrew buechner
They do try their best
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May 2023 by Cort Sturdevant
Staff was super friendly and helpful. Activation fee sucked.
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March 2023 by Carlito Espinosa
Please stop lying to customers. It’s been making me anxious and I don’t like it. I think you hacked me
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June 2022 by Wencil Konop
Quick and easy service and outstanding customer support.
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March 2022 by ZAPPER 22
Service is good but if you get a loner phone some of your game progress gets reset and that is just plain wrong
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December 2021 by erik j.
I went in because I'm switching carriers and had such great service, I'm almost thinking twice. Christian was incredibly helpful, professional and had me in and out in minutes. Thanks, Christian!
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July 2021 by John Lundquist
The staff is ready to help. The cell service isn't cheap, but it works just about everywhere I've been...in the United States.
