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July 2023 by Denise Ocker
On the Fourth of July my daughter ended up with a really bad ear infection. We did Teledoc and had her prescription sent to our regular pharmacy chain to the Sturgeon Bay location because we were on vacation. We went to pickup the prescription. And the pharmacy was closed for the entire day. I went to CVS and the pharmacist and the person working the counter were incredibly helpful and knowledgeable about how to get the prescription transferred over to CVS. The pharmacist went above and beyond to help our regular pharmacy make the transfer. She made all of this happen in a very short amount of time even when she was so incredibly busy. Thank-you so much Amanda, Jesse, Dori and Shawn!!!
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June 2023 by George Hoppa
This cvs was one of the best pharmacy in door country, but it has changed the staff is rude or should I say very rude.I have moved all my scrips to a different pharmacyThey do not use there drive through it blocked off also the pharmacist is also rude ,not customer friendly i would have given this cvs store a 0 star but i had to give 1
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June 2023 by Phillip Portwich
Waited for ever on hold, the pharmacist in the past have been the rudest I have ever run across, if you don’t like your job find a new one
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June 2023 by Nicole Ulrich
The pharmacy is very slow. Called ahead to make sure the prescription was ready, I was told it was so I went to get it. Upon arriving the drive thru was closed so I went inside and had to wait 20 mins to get up to the counter to then be told it still wasn't ready.
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May 2023 by J G
This pharmacy always send me a convenient text when it’s time to get my monthly prescription filled and ask me if they can fill it for me, I LOVE that, the drive thru is always fast and friendly and easy, They ask me I’d like them to use the card on file which is so convenient because I don’t have to hand them anything, all the prescriptions that have been called in by a doctor or refills are done super fast! I love this pharmacy, they have a very efficient system that is such a benefit to its customers, sooo appreciate that!
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October 2022 by Sarah Lezine
I have been a customer of CVS pharmacy for 10+ years. Month after month I have issues filling a certain medication. Today the pharmacist on staff told me "we don't have that medication. I don't know when we'll have it. If you don't like it too bad. Come see me then. I'm here come see me. Come do my job for me then." She was basically daunting me to come fight her. I spoke to the shift manager after that who told me that CVS has had lots of issues with this certain employee. This pharmacist does not order medication properly or fill medication properly and that she is "Lazy and just terrible at her job". This is VERY alarming considering she is in charge of people's medication. People of sturgeon bay DO NOT USE THIS PHARMACY!
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September 2022 by Flavius Cucu
Very accommodative pharmacy staff. I temporarily transferred a Rx to this location, and they adapted very fast. Had it ready quickly too.
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November 2021 by Karen Gardner
I went for my Covid booster, the girl at the pharmacy asked for my Medicare card. I didn't have it along but luckily the pharmacist told her how to sign me in anyway. She said " well, I'm not doing this for every person". She was too rude to be a customer service person.
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November 2021 by Barb Richards
I have had nothing but trouble getting my prescriptions at CVS. The pharmacist and counter Customer Service gal are very rude. I just switched all my scripts someplace else. I actually had to have my Dr fill out 4 prescriptions for my strips. Why don’t they just tell the Dr what they need to put on scripts? She also said it isn’t her job to call the Dr! Done with them. No wonder there isn’t much business there.
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November 2021 by Daniel Peterson
Pharmacy is a nightmare. Stopped in 2 hours after my prescription was called in. Was told they hadn't gotten to it and to come back in a half hour. Came back 2.5 hours later and was told they needed 20 more minutes. The tech also had an attitude when telling me this. Finally got my prescription when I came back an hour later. Should not take all day to get some eye drops...
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November 2021 by Julie Nelson
Just got out of the hospital had 9 prescriptions to pick up they were called in around 2 when I left the hospital. On my drive home at 5:15 I called to see the status of them beings I have to take some tonight. They said 7 were ready but one was waiting on insurance approval the other they haven’t been able to get snd was waiting on the dr. I called the dr he sent it to Walgreens now it’s like 6:30 so I got that one then went to cvs to get the 7 they said we’re ready and they only had 2 ready now it’s 7:30. So I went off on them and said you don’t care about someone who just got released from the hospital. At 5:25 you said 7 were ready now only 2! Needless to say the worse customer service I’ve ever seen. After these are filled I’ll no longer use them and will switch to Walgreens! And corporate will be getting a call when I have time to be on hold for an hour or two lol
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November 2021 by Tracy Smith
I have been to the CVS pharmacy for my first two COVID-19 vaccines, and then I got the booster today. And each of these appointments, everything went smoothly, and the actual shot was barely even noticeable. No pain at all! I plan on going back for any future vaccines and boosters at my local CVS here in Sturgeon Bay Wisconsin. And for those of you reading this review who have not yet gotten your COVID-19 vaccine, please do so, so that the rest of us can resume normal life with this pandemic behind us. ??♀️?
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August 2021 by Amy Arndt
The rudest lady works as a pharmacy tech there. Two times I went there looking for something an She would not help. Last montb I asked where the ace bandages were and she said to me how would she know if she doesn’t work on that side of the counter like she’s better than everybody else or something and walked away. I could not beleive it. My daughter ended up getting her second Covid vaccine there because Walgreens didn’t have Pfizer that day this lady was there again rude
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August 2021 by DC Transitions
I am not a user of the pharmacy so I can’t speak to that and the store itself was not what I was hoping for when they tore down my favorite restaurant. I checked it out today and have to say that they have a nice selection, the staff is very helpful and professional. You have to look around carefully to get a deal on anything so not a place to stock up but a good spot to come and get some thing you need quickly.
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July 2021 by Amthai Richard
Called into the pharmacy asking about getting my second covid shot without a parent and received a somewhat of a rude feedback without even explaining everything, she just strait up said no. I walked in a few minutes later to ask about it again and see if my mom could be on call and the lady was really mean about it, giving out an attitude. I would very much appreciate it if she could at least somewhat give better service sense her mood really effects the customers.
