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November 2023 by Millie J
We purchased a 2024 Brinkley Model G 4000 series. From what we were told, it is the 2 nd one sold in Wisconsin. We are very happy with the Toy Hauler. It is the top of the line! Beautiful and spacious. The sales personnel are knowledgeable and very helpful. They answered our questions, and satisfied our concerns. By far the best place to purchase our RV:)Millie~
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October 2023 by Scott Gilliam
Randy Verhagen and his team were exceptional from start to delivery. Even going out of their way on a rainy day to get the camper home. I definitely will be seeing them again for future sales!
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September 2023 by Richard Mutka
Extremely well run dealership honest, organized, and efficient with some of the nicest personnel I've encountered. Made my buying experiences seamless and the customer service is top notch. Highly recommend working with Duke, absolutely a 10 star experience with him.
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August 2023 by Heidi V
I truly wish I could share pictures. The roof of a brand new camper bought in 22. The caulk is in clumps with holes. The molding inside the camper is loose in a lot of spots. A leak in the toilet. We agreed to wait till spring. Since my campground turned the water off. So we could not diagnoss the water issue.The tub surround.. that is coming off wall. When I called in November. Now the TV went out.Spent money on extended warranty they refuse to honor. When they did not call in spring. I called in June. The service department that answers phones, needs to go back to school on customer service. I have been waiting since June for a call back. If no call by Sept. 1 2023. I will hiring a lawyer for not standing by the junk you sell. Do not reply to this complaint on call and we will discuss. Call to make an appointment for repairs.
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August 2023 by Kelly Schaefer
Travis went above and beyond to make this experience fun and easy!!The entire staff was friendly and helpful (even with our kids!)We are so happy with our new camper and are looking forward to many trips!
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July 2023 by Tyson Johnson
Working with Kunes has been the worst experience of my life. I bought my camper in 2021 have had nothing but issues with service and warranty. Travis the salesman was awesome, Unfortunately they don't apparently have people like him in service and warranty. I've had warranty issues since 2021 that have still not been fixed I literally just picked up my camper a week ago and paid cash for these warranty issues to be fixed got home and none of the issues that I asked to be fixed are fixed. I literally walked the service woman through the campers showing her the items showing her what was wrong and apparently that was too complicated for them. I don't know if I'm supposed to stand there and hold their hands while they fix it but I literally paid for this stuff to be fixed I've dropped the camper off multiple times for this stuff to be fixed and none of it has been fixed. Do not use this place for anything, 0 out of 10 do not recommend.
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June 2023 by Nic Cravillion
Unfortunately, Kunes RV of Green Bay really wasn't very good to us from start to finish and beyond.We traded in our Gulfstream Ameri-Lite for a new 2020 Dutchmen Kodiak. They valued our trade-in exceptionally low, but I accepted it since we just wanted to move on to something newer. They told us the price reflected that it would need repairs before hitting their lot. Our trade was listed for well over double in just a couple days with none of those mentioned repairs completed.When buying a new travel trailer I thought we'd be treated a lot better. Communication was difficult (wouldn't answer calls/emails) for finding a time for pick up and getting a walk through with instruction was like pulling teeth. I had to learn most of the new RV tech on my own because I wasn't worth the time to them. The sales and service team were aware that there was needed warranty work and we'd need to bring it back post pick up. After bringing it back, "nothing was found" based on a list of defects that I provided. Due to the inconvenience of bringing the trailer in, I just fixed most of the issues myself. Three years later the service department reaches out to me and I reminded them of the incomplete post purchase warranty work. Specifically the broken drawer under the fridge. No response. I'm assuming the email contact is more of a sales gimmick than it is for checking in to make sure their costumers are satisfied.Beware that Kunes RV of Green Bay will lie, offer less than fair deals, and will not take care of you post purchase.
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May 2023 by julie gabrielse
Needed two new rocker switches, couldn’t find them anywhere finally found them at Kunes rv Suamico. Travis Hecker was unbelievable. He went above and beyond to ensure that our camper was operating so that we could have a great camping weekend.Thad
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May 2023 by Barb Nohr
We just purchased a new 3121RL Montana from Kunes. Our salesman was Randy V. This was our first experience at Kunes and it was a great experience. The entire staff was professional and made us feel very comfortable. When we told Randy what was important to us in an RV he new exactly what RV to show us. Walked us through a couple different models and explained the differences. Randy really knows his stuff. Thankyou for a great experience! Highly recommend Kunes RV.
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May 2023 by Jeff Lind
Geoff Sonntag and the rest of the staff was extremely helpful and knowledgeable. We never felt pressured.Very happy with our new to us camper and I would highly recommend Kunes RV in Green Bay to everyone
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May 2023 by Steve S
What a positive experience buying a new Grey Wolf travel trailer from Kunes in Green Bay.Very good choice of reasonably priced units, and everyone there was super friendly and helpful in answering all of our questions and made everything go well.Thanks, Duke and Kunes team!
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April 2023 by Soleil
Great staff! Always so friendly and helpful. Very dog friendly, everyone spoiled my pup with attention. Handicapped accessible and happy to help with accommodations if needed. Everyone has been so kind and sincere. We bought our very first travel trailer here and have been very happy so far with our experience. I would highly recommend, even if you're considering driving there from a cross the state like we did!
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February 2023 by Christin VanKauwenberg
We had a mostly great experience while purchasing our camper. Jake was amazing to work with and very understanding in terms of our needs. However, we realized that we were missing a blind and after multiple emails and chats, we have yet to even receive a response from the company. Very disappointing since we love our camper and would otherwise have been able to give this dealer a 5 star review.
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February 2023 by Best Fit Bowling Pro Shop
First camper purchase from Kunes RV in Suamico. Very impressed so far. Duke did a great job listening and getting us the best deal. Nubby did our walk thru of our new 2023 Cherokee Alpha Wolf Travel trailer. Very knowledgeable with great tips. Can't wait for camping season!
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February 2023 by Joel Seela
Drove a long way for our purchase. Camper was not ready when we arrived. Found a few things not working on day of delivery and after we got home. They expect us to drive hundreds of miles back for them to look at. On day of sale they put us in a high pressure situation to buy extended warranty we did not want, and now we are having trouble canceling and getting a refund. After review they have sent repair parts to us.
