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March 2024 by Ella so sweet Johnson
Very nice place with helpful workers always knowledgeable
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February 2024 by Shawn Leisure
Jason is super friendly and helpful. Plugged in and told me how urgent my check engine light issue was. Thanks!
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December 2023 by Kevin Knipfer
Called for info on parts on 12/17/23 at 4 o’clock and was greeted by the rudest man ever.Best sales person for Oriellys auto parts ever
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December 2023 by Holly K.
Terrible service. Like so bad. If you want to be belittled by employees, this is the place to go. I would not recommend this place to anyone, try somewhere else
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December 2023 by Chad Hockett
Was made to wait 20 minutes because I was requesting a free service that Advance supplies. I was told that paying customers had to be taken care of first. Needed a code read and this guy tells me they sell the part to read my code at Walmart down the road. Keep in mind I spend all my money there when I need to service one of my vehicles. You get better service at O'Reilly's anyways
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December 2023 by Sean H Cairns
The staff here is extremely friendly hand helpful. They don't try to up-sell you, they just show you what's available and explain the difference if you need it. Very patient with my less-mechanically-inclined roommate, as well!
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October 2023 by Angela Jimenez
Super friendly and helpful staff! I popped in to get new wiper blades. I usually grab what I need and install myself, but the employee who checked me out immediately grabbed his jacket and offered to install (in the rain, of course). They were tricky to install, but he stayed smiling and happy to help. Thank you again!!!
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October 2023 by Aiden White
This Store is ran amazing! From the manager Alan to his employees they greet me by name and care about my projects. I have 3 parts stores closer to my home but always chose this store due to the service provided.
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March 2023 by ilovetotri23
Better than most auto part stores. The staff is better than most. They have been helpful most of the time. Not helpful rarely, and super helpful also. My only hesitation with visiting here is I do not what kind of service I might get today. Great auto part store if you order ahead online!
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March 2023 by blair Bajkiewicz
Got the part I needed no haggling and after 4 minutes of struggling with a part got help to install it.
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February 2023 by Scott Reher
Always friendly and helpful folks behind the counter
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August 2022 by Abbie Herms
Went to Advance Auto Parts in Sun Prairie looking for windshield wiper replacements. I had very little clue on what blades I needed. Alan asked me if I needed help the second I walked in the store and took care of me. Very knowledgeable and went out of his way to change my blades for me. Would definitely return (:
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June 2022 by Justin Yapp
Wow is all I can say... from the moment I walked in this older middle age dude was rude, hostile and unpleasant to work with. Had an attitude the whole time I was there trying to buy a battery for my truck. Which he accused me of trying to have them install it on a commercial vehicle, which it is most def not. The truck is mine and when I told him I didn't appreciate this treatment and interrogation he shrugged it off and saidf take your business else where then, so I did and will now forever go to O'Rileys, Napa or whoever is open... I will not be returning to this store ever again! I don't care if I have to spend $50 more on a product, I will never come here again. Rude staff is the worst and I hope you can replace this person ASAP, because judging from all your bad reviews its this same individual.
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January 2022 by Steve Sconnie
Very helpful to the best of their ability, if you're looking for professional advice see a certified mechanic.
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January 2022 by Jake
J*** middle aged guy on night shift kept harassing me to pick which brand of power steering fluid I wanted and "Get the Hell out." I am 67 years old customer for over 30 years at multiple Advanced stores.O'Reilly will get my future business.
