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May 2023 by Wendell Croom
After getting money from the ATM my car had a flat tire. A very kind lady who worked at the bank came to my rescue and offered me the use of her portable air pump. Unfortunately the problem was more complicated than could be solved but in the interim she further went out of her way to help a customer by going back inside and getting me the roll of quarters I came in to get. I truly appreciate the above and beyond customer service. Thanks again. ?
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February 2023 by Melody Styles
I love associated bank! I’m banking with them for a long time. Great customer service, very friendly awesome people. I try others bank but always come back to Associated Bank.
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January 2023 by Mark Meddings
Excellent customer service staff is always extremely helpful and friendly
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November 2022 by Migen Karriqi
I had to open an account and I am very pleased with the customer care.
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February 2022 by Cindy Altenberger
Only used the drive up. Friendly staff and service
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January 2022 by Mason W
Joelle was amazing & helped me with my issues. She is an asset to this company. Also love Samantha, she helped me getting a new card
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March 2021 by Bredell Mitchell
Rude teller, unmotivated and uncaring manager, the manager in training is the worst of them all. I am a real estate investor and do about 3 transactions a month and anytime I have to deal with cashing checks that are drafted off associated i would have my fingers ran over. Just don’t do it to yourself drive a block up and go to bank of sun prairie much better service!
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July 2020 by Katie Jo Powell
Rude teller. I closed on a house and needed to get a cashiers check. The teller who assisted me was clearly having a bad day or just didn’t want to offer a smidge of politeness. Either way, not impressed and will be looking into switching banks.
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January 2020 by Brad Zarachowicz
Terrible experience with this branch. Closed all my accounts and withdrew everything, then get a notice in the mail 3 weeks later saying my account is -$600 with not one lick of an effort of trying to communicate with me to let me know of this transaction that somehow went through a closed account. Now I'm going to multiple other branches and customer care to figure out the sun prairie branches negligence. If anything do not go to this branch go somewhere else or bank at another place. Also this branch literally recommended me to get my truck loan with Summit credit union not associated sooooo yeah this bank is just terrible.
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August 2019 by Mason Kellner
Amy was outstanding and made easy work of opening up a checking and savings account. Rather than setting up a time to make yet another trip to the bank, she efficiently and happily tackled the forms, paperwork and more to get the job done while being very friendly.
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December 2017 by dave krivanek
Closed my account for an untold reason after being a customer for 30 years!
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November 2017 by Batamliciouz
It was a very quick and efficient transaction. Come and go in 5 mins probably because I was the only one there. Helpful staff.
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June 2017 by Axel F. Candelaria Rivera
I am not a member of this bank but I am glad I am not. The teller supervisor was visibly annoyed that the transaction was not a straightforward one. If he had been thinking about the Bank's customer that I was trying to help who was over the phone he, the bank employee could have just picked up the phone and call the customer but this was probably beneath him. Sun Prairie location, between 3pm and 330 pm. 6/15/17 @ 941 am. Had to return to this bank because a vendor I work with has his CK account here. I want to recognize Kristin for being the complete opposite of the teller supervisor last time I was here. Very pleasant experience with Kristin. Thanks
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May 2016 by John Martin
Friendly helpful staff. Yeah, they'll pitch you on their services, but they will also bend over backwards, sideways and any which way to help you out.
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November 2010 by Brit Grimmer
I cant believe for an FDIC member bank, they will charge money to break higher denominations if you are not a customer. I tried to get this branch to break a $100 bill and the lady with glasses around 3:00 pm said I would have to pay a fee to break the $100 up. DONT EVER DO BUSINESS WITH THIS BRANCH!!! AND SHAME ON ASSOCIATED BANK IF ALL THEIR BRANCHES ARE LIKE THIS!
