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November 2023 by Lauren Ganz
Each time I go (twice thus far) their ATM is broken. I understand technology can break down but on two separate occasions it's frustrating especially because I was on an already tight time restraint.Secondary to the repetitive ATM issues is location. Grand Ave is a nightmare of traffic lights and stop and go traffic. I understand the appeal of a busy roadway to bring in customers but to be honest it's the reason I tend to avoid this location unless I am desperate and have no other choice.
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February 2023 by Heidi Hofkamp
Chase continues to charge me. I'm on ssdi, I went to a banker here with a #15k check. I owe for student loans and he assured me my money can't be taken. Well I was able to over pay back my bf $4k, then all money taken and told oops $ only secure when your CK is automatically deposited in your account. He had me open a savings and checking account and their response, he never would had said that. I broke my pelvis 6x in 8 months, tailbone x3 too for no reason and all I wanted was a bed. TV too, but I got nothing.
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September 2022 by Ruby Manjaly
Excellent service. High school students can get a debit card. They don’t have safe deposit box at this branch.
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September 2022 by Kass Hewett
Stacy helped me set up my appointment to open up an account and Micheal Harms did the actual opening. Probably the best service I’ve received in the United States thus far. Great team work and professional work ethics. Super glad i got served by you guys.
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July 2022 by Ruby Denny Manjaly
Excellent service. High school students can get a debit card. They don’t have safe deposit box at this branch.
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September 2021 by Brian Zirbel
Stopped inside and was met with friendly and helpful staff. They answered my question and helped make my transaction in a matter of minutes.
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April 2021 by Connie Jeschke
Don't understand why they don't have an Atm drive up there. They are not that friendly there.
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October 2020 by Scott Osborne
Great service.. good accessibility.
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September 2020 by LeRoy Rushing
Refused to cash a check that was 100% verified by the bank manager Himself, solely based on Not wanting to open up an account with them. It's illegal to hold money hostage, you are just the middleman, nothing more.
