Costco Vision Center offers a positive customer experience, according to the reviews. First-time customers describe a "great experience" and a "smooth sailing" process when purchasing prescription glasses and sunglasses. The staff is consistently described as friendly, helpful, and knowledgeable, with one reviewer noting the doctor "seemed like he knew what he was doing." The center provides a variety of services, including eye exams, frame selection, and lens customization. Customers appreciate the standard inclusion of protective coatings, such as scratch, UV, and blue light protection, without additional fees. The center also offers the flexibility to use outside frames for a small fee. Reviewers highlight the value of Costco Vision Center, noting competitive pricing, especially when using insurance benefits. One customer was able to save over $100 on repairs. Overall, the Costco Vision Center appears to provide a convenient and cost-effective optical experience for its customers.