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February 2024 by Dana C.
We have been getting service and buying appliances from Ron for the past 20 years. Larry has been very helpful with scheduling, ordering parts and help picking out like replacement models. Buying local makes for easy delivery, service and disposal of the old appliances. We will continue to work with Ron.
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February 2024 by Cheryl Miller
My ice maker wasn't working and a tech came out and hooked up equipment to the "software" on the fridge. He waited a few minutes and then told me I needed a whole new ice maker. I later realized the temp was very low in the freezer, turned it up and took a hair dryer to it to warm up the water lines and presto, it worked again! I called to cancel the order for the new ice maker and inform them of their misdiagnosis and they still charged me $125. Poor competency and bad business decision if you wanted to secure a future customer.
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January 2024 by Steve William
Anyone but this guy
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January 2024 by Rebecca Slabby
There was a lot of back and forth but simply put, I asked them to reset my washer and clean the drain pump as it wasnt draining properly and it wasnt done. Technicians were friendly and knew what they were doing but made a judgement not to clean my pump as the one time they ran it, it worked. I ran the cycle like they had instructed me to do to clean it and it locked up with the error E9 F1. I called and they said they would come back out to drain the pump, not charge me the technician fee but would charge me to clean it out. Why? Thats what I asked you to do in the first place. I understand it could get clogged again but its 2 years since the last time it needed to be cleaned. My complaint is simply, I paid for the company to do something I couldnt and they didnt.
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November 2023 by Edward McGavock
Excellent, Bought a lower end washer from them. after installation found out it was very loud and hard to balance. After going back to the store and going through Ron's tutorial on washing machines including pro's & Con's of old and new models. Decided to buy a high end washer. They gave me a 100% refund and delivered the new machine for free. The new washer is outstanding. They are extremely knowledgable and easy to work with. Highly recommend
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November 2023 by June Lauter
Great service and communication was awesome. Will do business with them again.
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August 2023 by Fred V.
Handy added a service fee property managers. Handy punished those property managers thar managed thousands of apartments that have thousands of appliances. Then Jonathan decided he didn't want to hear my complaint. So he stop by saying hey, hey a dozen times. Then decides he'll show me and bring up an unrelated topic. All this because out of 3 people couldn't figure out how to take a sales order and collect the payment. Done with Handy
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July 2023 by Frederick Layton
Ron then came back and finished the repair. He was prompt, friendly and very easy to do business with.
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July 2023 by Anna Lopez
He was knowledgeable, helpful and spent extra time teaching !
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June 2023 by James Murphree
They did not even respond to our online Inquiry and when we called they came the next day. However they came at the very last second of the expected time. And left the pieces from the washer allOver after we turned down the quote of $800 to fix our washing machine! A basic google search showed parts they were looking at fixing it with were only about $100-$-150 so the time must’ve been crazy but we said no so they just left a mess and charged us $89 for the min 1 hour visit. Couldn’t even use the full hour to put it back together? Prolly won’t call them again but they eventually did what they said by coming and charging 1 hour so…. 2 stars for them…
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April 2023 by Mama
They were a no call no show to a scheduled appointment even though I called to check on the appointment time twice during the appointment window of time. Called the next morning and they came out to assess the washer, said they would reach out with an estimate for parts and labor costs to fix and it’s been more than 24 hours and no estimate. We ordered a new washer elsewhere instead of hiring out for another repair estimate elsewhere. Really poor service. Disappointed because they came recommend.Service: Washing machine repair
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February 2023 by Billie Streich
Ron came out and looked at our refrigerator which was not cooling. He diagnosed the issue in minutes, lent us a used part to get it cold again until a new one was shipped. Ron then came back and finished the repair. He was prompt, friendly and very easy to do business with. We’ll be buying a new unit soon and I will be going to his shop. It was a pleasure doing business with Ron. Highly recommend!Service: Refrigerator/freezer repair
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December 2022 by Michael Murphy
Young gentleman arrived to the job site at 4:53 p.m. well within the window that his boss had stated immediately came in and got to work with getting the refrigerator to begin to chill again while he was here I asked him about the dryer which was starting to cause issues he looked it up and said parts are still available quoted me a price for the cost of the motor recommended while the motor was being replaced the bearings on the dryer also and I thoroughly agree as long as it's apart lets fix it and he said the washer dryer stack combination had been around forever and was still in great shape so I told him after the first of the year please record the information so your boss has it I'd like you to come back and fix that too and he said not a problem I have used them in the past and they are extremely professional and the young gentleman that came this Monday night December 5th what's an outstanding young man. Thank you MikeServices: Dryer repair
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November 2022 by Douglas Fuller
Best value and comptative pricing. Repairmen were very capable and curtious.Services: Household appliance installation
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October 2022 by Yardbreather Outdoors
Had an issue with my washing machine and had hit a point where it was out of my scope of understanding so I called these guys. I was given a wide range of time when they would arrive...which was no surprise...but Cruz arrived earlier than later. I appreciate the fact that he listened to what I had to say, and then 'talked me through' what he was thinking, what he was looking for, what he was going to do, what the issue was, and what his next move was to fix the issue. He also had the parts on hand. Cruz also offered me some maintenance tips as home appliances are out of my realm of basic knowledge.Great service AND at a reasonable price!Service: Washer/dryer repair