-
April 2024 by elaine stanke
They almost never mess up my morning coffee, I get the same thing everyday. However every morning that I go, me or my boyfriend say thank you or have a good day and they roll their eyes at him or I or give us a dirty look. Seems very rude.
-
April 2024 by Daily Nevaeh
Kid-friendliness: Very friendly people ?. They are very welcoming and the place smells amazing as well looks very clean. definitely my favorite place
-
March 2024 by Aly Barnes
3 out of the 4 times I have ordered from here my order has been wrong, either missing food or the wrong item. Kind of getting ridiculous.
-
March 2024 by Tara Cieluch
Had a plastic piece and a piece of hair in my Carmel Machiato coffee that is so disgusting if this keeps happening I will turn this store in for unsanitary issues tried calling the store and Noone answered called at 7:45pm and they don't close until 8
-
February 2024 by Brady Granheim
It was a slam dunk.
-
January 2024 by LaWanna Sparks
Always awesome. Over the years may have had 2 or 3 snags but nothing not taken care of promptly and kindly. You guys are awesome!
-
January 2024 by Jennifer Itkonen
This Dunkin is my favorite place to stop for my morning coffee. Employees are friendly and my order is always accurate.
-
January 2024 by Joe Bodo
Really wished DD served nitro cold brew
-
January 2024 by Megan Essen
Medium cappuccino was maybe 3/4 full.
-
December 2023 by Lyrical Remedy
Ordered a medium latte, drove home, and realized that the cup was only 3/4 filled with coffee. Usually my orders are done well, but this time I did not get the medium coffee I paid for.
-
December 2023 by Jonathan Launderville
It has a great coffee, great hot cocoa, great cappuccino, great donuts & great workers respectful.
-
November 2023 by Andrew Wilkison
It's a very relaxing environment to be in. Very nice lady working the front desk.
-
October 2023 by Emaleigh Helsing
I’ve always had great drinks, food and service from this location!
-
October 2023 by Kassidi McNelis
the staff are always super friendly!! i always get an iced coffee and it taste great every time !! i stop by every morning, they never disappoint!!
-
October 2023 by Justine B.
I've worked in fast food for many years and usually have high levels of patience for poor service, but this store cannot seem to get it together. They're slower than any other fast food franchise in the area, consistently get items wrong or forget things altogether, and their workers are rude and don't even thank their customers.Every time, I order a maple bacon croissant with American cheese in the mobile app. Every time I get it with white cheddar, which I'm personally not a fan of. It will happen unless I actually remind them when I get to the store to please put American cheese on it. Not sure if there's a malfunction with their grill slips when a mobile order is placed, but it's very frustrating.The service is so slow in the morning. It doesn't matter if you order ahead, you will have to expect to wait anywhere from 10 minutes to a half hour for your food. The other day, they shorted me 20 Munchkins. I went back for them later and they were out, so I went back the next day and they locked the lobby during business hours. Waited in drive thru for 25 minutes and finally gave up and called customer service. Still waiting on my refund!I would be willing to grant some grace for slow service and mistakes if the customer service was good, but on top of everything else, the workers are very rude. They don't smile or thank their customers, they let people wait in the lobby for 10 minutes just to place an order. Honestly, every time I step foot in that restaurant, I feel like I'm inconveniencing THEM. Take your business elsewhere. I'm sure the workers are all lovely people, but whatever horrible working conditions are occurring internally are making the entire experience not worth your time. Go down the street and get a pumpkin iced coffee from McDonald's. Their workers are friendly and their drive thru is speedy. Plus, there's great coupons on the app, unlike DD.Hope this store can figure out their issues, get in some more help, offer better training for their employees. The quality of their menu is undeniably good, but it's simply not worth it for the awful service you'll receive.
