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February 2024 by John Tuffield
It's gamestop, lol.
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February 2024 by Stacy Schmatz
I would give this location zero stars when this man is working. I moved up to the area and decided it would be nice to have a Playstation 5 for when the winter get cold, I was hoping to get a recommendation on a headset as well. I arrived to the store about 40 minutes to close figuring it wouldn't be busy. There were three people joking about counting pennies to make their purchase. I was not acknowledged as a customer at any point during my visit. Another woman was also in line getting her switch updated or something, while her switch was loading the employee decided to ignore me waiting in line behind her and decided to tell tales about his wall of collectible figurines...he continued on and on and on. I continued to stand there while he went on and on and on while her switch was updating. I realized that he was not going to assist me so I googled PS5s in the area and went to Walmart and was in and out in five minutes. This guy needs to be trained at any other location, I have never entered such a disappointing gamestop. Will not be back to this location.
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January 2024 by Kevin Mosier
Buy online or in store for same day pickup.
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November 2023 by Dylan Isaiah
Good selection and the manager tried to be helpful. But do not go in” just to look” or the manager will play a game of 100 questions and won’t let you just shop
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July 2023 by Suzy Mailloux
I tried to buy a headset that was on sale it was ringing up for a penny. Although we were will to pay the full sale price, they refuse to sell me the headset. Also the guy that was working was not helpful.
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July 2023 by BigEk
Prices are higher on same products than anywhere else. If they were competitive with pricing I would always buy here.
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March 2023 by Bradley Turner
Mike was very helpful, selection was pretty good.
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December 2022 by Raymond R
Ridiculously poor management. Been a couple of months since I've been there but the last 2 times were atrocious. Rude and condescending newish manager who thinks he's better and smarter than everyone else. Refuses to honor website quotes claiming they don't accept games that your holding a quote for, dated that day. Says website is garbage and he knows more (without even looking up the titles). Other time a lazy untrained employee said they don't know how to test a PS4 yet they've worked there for months. It's not that hard to test a console. Shouldn't take months of training. They are openly hostile if you dare ask them to do anything resembling work. Theses clowns make Randal from Clerks look like employee of the year. "This job would be great if it wasn't for the customers" should be their motto. Avoid.
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December 2022 by Kelsey Elyce
Google says they open at 10am, store says they open at 11am, yet here I am in the parking lot 30 minutes after their “open time”. Irritating, I get things happen and places are short staffed but I find it hard to believe there wasn’t one person who could open the store? Manager..? Come on.
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December 2022 by Randy R
Ridiculously poor management. Been a couple of months since I've been there but the last 2 times were atrocious. Rude and condescending newish manager who thinks he's better and smarter than everyone else. Refuses to honor website quotes claiming they don't accept games that your holding a quote for, dated that day. Says website is garbage and he knows more (without even looking up the titles). Other time a lazy untrained employee said they don't know how to test a PS4 yet they've worked there for months. It's not that hard to test a console. Shouldn't take months of training. They are openly hostile if you dare ask them to do anything resembling work. Theses clowns make Randal from Clerks look like employee of the year. "This job would be great if it wasn't for the customers" should be their motto. Avoid.
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November 2022 by Colton Nelson
I've been to a few game stops, out in Tacoma, up in duluth, in Kalamazoo, down in ricelake. But this one is my favorite. I feel more welcomed here than other locations. It's fun to just talk games, and browse what they have. I've spent a lot here and I still keep coming back. Great location, kept much much cleaner than some of the other locations, always nice to even just window shop if nothing else. Highly recommend, good experiences.
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November 2022 by Jacob Gillmor-Anderson
You can't even get a full refund on a game you purchased less than 24 hours ago. They give you store credit but that's pointless when all I want is my money back. This company's employees are more like salesmen who try to sell you every little guarantee or membership and will do anything to take your money. Might as well just buy games online where you can get a full refund with no questions asked.
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August 2022 by Jack Snedker
Very helpful and kind staff keep up the great work!
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July 2022 by bobspid
I've always had great experiences at this store, but today - during the Pro Days Sale - Gabe & Courtney went above and beyond to provide excellent service for me. Days like today are why I keep coming into physical stores instead of just shopping online. Kudos all around!
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April 2022 by Cody Farrell
Stopped in the other day. Dealt with Dylan. Super cool guy with a good personality, was super helpful with everything and very easy to talk to. Seems very passionate about his job. Not a lot of people like him in customer service anymore. While duluth is easier and closer to me, I will definitely be back to this location before the others.
