Johnson Appliance Service is a trusted and reliable business that provides appliance repair for a variety of appliances, including ovens, dryers, stoves, and refrigerators. Customers appreciate the prompt service, often receiving same-day or next-day appointments, and the technicians are known for their efficiency and professionalism. One technician was able to fix an oven within an hour, having the necessary part on hand, while another repaired a dryer after a mattress cover caused a malfunction. The staff are described as gracious, kind, respectful, and helpful, making customers feel confident that their appliances are in good hands. The company is also praised for its ability to locate hard-to-find parts and work with other vendors to complete repairs, such as sourcing a burner for a vintage stove. Customers highlight the friendly and trustworthy service, comparing Johnson Appliance Service to the helpful hardware stores of fifty years ago. Many reviews mention the reasonable costs and timely repairs that help keep appliances running smoothly for years. Despite some low reviews online, satisfied customers believe these do not reflect their positive experiences and highly recommend Johnson Appliance Service for dependable appliance repairs.
I'm all about small businesses, but dang ya'll. My dryer has been broke the last three weeks, with no communication whatsoever even though the technician stated parts would be in in a few days when they came to my house. Hire more help at a living wage. I want to see small business thrive.
June 2024
Thoroughly pleased with every phase of trouble shooting my dishwasher issues. Professional, punctual, and reasonable.
March 2024
They came to service a new fridge and determined it needed a new compressor. They were unable to provide information regarding how long this would take, they did not return my calls, and they refused to assist in dealing with Maytag when it became clear that there were no new compressors available.