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March 2024 by Debbie Cheslock
Donnell and crew are always knowledgeable and kind. Highly recommended.
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February 2024 by Lee Gumke
Needed breaks and they got me in the next day.
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October 2023 by Josh Schuurman
Perfect Timing Auto’s name is supremely fitting - we came through town on fall break when our alternator tragically failed, but Donnell and his shop graciously helped us out despite their shop being closed on a Saturday. They went extremely far out of their way to help us on the same day and were very hospitable and kind. The area of Greater Duluth is lucky to have a man like Donnell!
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October 2023 by Richard Nelson
They retorqued my tires for free. Very pleasant owner. I will go back to give him some business.
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August 2023 by Rick Hickey
Donnell and his sons Darius and Darnell were a Godsend.They were kind and knowledgable and they found a way to to squeeze us in and get us get back on the road even though they had plans to go on a family trip later that afternoon.I'm so grateful we found them and can't thank them enough. They saved our roadtrip and made a very stressful situation easier than I could have imagined.Wonderful mechanics. Best I've ever encountered. Can't recommend them enough.Services: Steering & suspension repair
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July 2023 by Eric Nordrum (ericlikesfood)
This place absolutely saved my life. Probably literally. My brakes were completely wrecked. Brought my car in last Friday and I got it back Monday. Pretty damn good turnaround for a holiday weekend and being short staffed. Fair prices, fantastic service. Shout out to Hannah and Nancy for having great customer service.Will be back. Please consider choosing Perfect Timing if you are in need of repairs.Service: Brakes
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July 2023 by matt oja
I’m highly disappointed with the service provided at this business. I was told they had an opening in Duluth, my truck was then towed to their Superior shop. I heard nothing for one week (I was told I’d receive an estimate in a few days). I began calling the second week and finally had my call returned the end of the second week with an estimate and promise to have it done by the beginning of the following week. Again, I didn’t receive any updates. I did not get my truck back until into the third week, and only after I said I was coming to get my truck or have it towed. I understand being busy, and not having enough workers, but to have my truck for over 3 weeks, with minimal communication, expectations of time not met, and unreturned calls is highly unprofessional and quite simply bad business. I will not bring a vehicle there again, and warn others that if they go there, expect to have no idea when you will get your vehicle back.
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June 2023 by Zack O'D
I'll tell you what, these guys are world class. Came up from Dallas, Texas for a trip around Duluth/Finland MN when my 05 Tahoe started losing a lot of oil and coolant. Towards the last 300 miles or so. Took it in to have it looked at by these gentlemen to see if she'd get us through our camping we wanted to do up in Finland and then back down to TX. They listened to my story, asked all the right questions, diligently test drove, inspected, and identified my issue as most likely a small leak somewhere in the head that was just starting and they assured me as long as I keep an eye on her, replace oil and coolant as often as needed, she should get me through and back to Texas with no permanent damage. I did just that, enjoyed my trip with my wife and father, visited some family in Northern WI, made it back down to Texas with no break downs. Sure, I had to add about a half quart of oil and a quarter quart of coolant every gas station stop (300ish) miles but my engine suffered zero catastrophic damage. I was able to get both heads replaced and a whole upper gasket kit done by my trusted mechanic in TX after my trip. She loses zero oil/coolant after 2 oil changes and runs like a clock now. Problem was officially found. It was a tiny pinhole crack in one of the heads. Thank you so much for being totally honest with me and not just jumping at the opportunity to snag a job just for the profit. I know that's just what any mechanic should do but unfortunately in my experience it's such a rarity to find honest ones who wouldn't lie to a little old lady just for an extra 100 bucks these days. I hope this review gets yall 10x the business you would've gotten if you would've told me I couldn't drive on it until it was fixed when I stopped in. I'll remember that trip with my family for the rest of my life and I won't forget the world class mechanics up in Superior at Perfect Timing who kept me on the road!!!!!!!!!
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April 2023 by Jason Stegmann
Great service and honest mechanics! Will be using doe all my repair needs!
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March 2023 by Kenna Holman
Easily the best auto repair shop I’ve gone to in the area! I went to the Superior location for electrical issues & they were able to get me in the same day, but the best part? They were kind enough to stay open late for me to drop my car off after work & then even dropped my vehicle off back at my house because I wouldn’t be able to leave work in time to get there! I will absolutely be using them again & could not recommend them more!!
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March 2023 by Keith Graves
The last time I went here was over 8 years ago and I had a weird experience. But since they have switched owners, I had to go in there for a new part to be ordered and put on at first they asked me if I had a time limit I just told them within the next two days would be nice and from the looks of it they were pretty busy but they got the part put on there and within 2 days. I’ll definitely be going back there whether it be for oil changes or anything I need repaired. And I would recommend anyone else does too. I always try to support new businesses and it’s pretty handy too that I don’t live that far from the shop. ThanksService: General repairs & maintenance
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February 2023 by Kymberly Himsel
Heading back home to Indiana, I noticed my windshield wiper fluid wasn't pumping out and that's bad when dirty snow is hitting your windshield. New area for me, God placed them 500 feet from where I was waiting on a stoplight. Yeah. The owner and his family are gifted in auto mechanics and in the Word. Highly recommend.
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November 2022 by Kevin Forsberg
Always do great work! One of the Best shops in the area.
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August 2022 by Emily Mills
Excellent and honest people working here. Very happy with my experience 10/10 would recommend family and friends to this business.
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July 2022 by Grant Hanson
They quoted me $500 to change a spark plug so be wary.. Other than that they were friendly!
