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November 2023 by John Kosmas
If you're polite and call before you Just show up the service is quick and helpful not a place I want to have to visit but always helpful and happy to be able to drive away pleased and pleased to be able to drive away
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November 2023 by Antoine Dalbec
Had a tire put on last week and my brother today the place was starting to go down hill but Ashley Wilcox came back and the last 2 time there it’s back to a 5 star my brother said to me he was ever starting a business and needed someone to run it he would hire Ashley in a minute glad she’s back
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August 2023 by Deb Juetten
Excellent service on boat trailer tires. Prompt, reasonable price and friendly people to work with.
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June 2023 by Sean Holmgren
I dropped off a small motorcycle tire mounted on an old rim, to be mounted on a new tire that I purchased online. I could not break the bead on it to change it myself, so I thought Pomps could take care of it for a small fee. Of note, the old rim had the chain sprocket mounted on it. I figured that would not be a problem so I left it on, but it only has 3 bolts and could be removed in a matter of one minute. When I dropped the tires and rim off, they said they could take care of it and would call me back when it was done. I dropped them off in the morning. I did not receive a call back that day. I still had not heard anything by the afternoon the next day, so I called and was told they have not worked on it yet. I then received a call that I missed around closing time, indicating they could not work on the tire because there were "gears" on the rim and they don't do that. I went there the next day and the lady at the counter explained that they don't work on anything with gears on them. I explained that all they had to do was remove 3 bolts. She told me they don't mess with that kind of thing, and told me they don't work on these types of things anyway. Huge waste of my time, I wish they would have just denied service in the first place. I understand its a small job, that they won't be making profit on, but the terrible service will not bring me back here to get tires replaced on my multiple vehicles and I will be passing the word about my not so great experience.
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March 2023 by phil keppers
I got new tires for my truck at Pomps in Superior on 2/8/23. The next morning I was walking past the truck and noticed that one of the lug nuts was sticking out noticeably farther than the others. I could spin this lug nut with my fingers. Two other wheels had the same situation. I took the truck back to Pomps and asked if someone could come out and look at it. The guy they sent out said this was perfectly normal and that lug nuts need to be retorqued after driving 50 miles. I had driven the truck about 5 miles at 30 MPH since getting the new tires. I said I did not agree that this was normal and wanted to talk to someone who understood that this was not normal. I ended up going back inside and getting the manager who came out and looked at the wheels and agreed that this was not normal and that they were not properly installed. He then torqued the lug nuts as I watched. As mentioned three of the lug nuts could be turned by hand and it looked like the others were not even close to the proper torque because every one required quite a bit of turning with the torque wrench.
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February 2023 by Tattooed Pain
Great service. Been going there for years.
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December 2022 by Rylee Nicoletti
I had a great first time experience with them! The staff was very thorough and made sure the job was done right. We ran into some unrelated issues with one of my tires and they handled it very well and pointed me in the right direction to get it figured out. Not to mention I got in right away and the pricing was very reasonable. Safe to say I will be going back for all my tire services!
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October 2022 by David & Marge Back
The guys at Pomps did an excellent job for us getting our new RV tires installed. Quick, we got right in when they said, and the price was reasonable. Extra care was given to us by the guys to explain a few things, and they were very nice people too!
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September 2022 by Pawel T
Terrible customer service, 6h waiting for fix a tire. They let 4 other trucks get first even they claim first come service. If you not local you're not welcome there.
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September 2022 by CSTREECARE CSTREECARE
Got my tires on the same day, much appreciated
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August 2022 by Daryl Zebrasky
Great place for service for your heavy equipment, bus, car, you name it, tires. Friendly folks, installation is timely. Recommended.
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August 2022 by sharon jaros
Great service & they seem to have almost every size tire in stock!
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June 2022 by susan D.
I ordered new tires on May 16th and was told I'll get a call when they come in on May 24th and I would get a call. I thought great! The 24th came and no call, so I decided, why not, they forgot. My tires weren't in but he was hoping to get them in by Wednesday or Thursday. I was disappointed but thought OK. I called Wednesday, nope, Thursday, nope. But the guy on Thursday did say the tires would be on May 31st. HUGE BUMMER and again I was told they will call me when my tires are in. Tuesday comes, I wait until around 3ish and call since I hadn't received any calls as promised. They are in! Well look at that!!! I secured a ride home and brought my car there so they could work on it at their leisure and I would pick it up when it's done. When I got there, he said what's your last name? I spelled it and he said it will be done tomorrow. I asked if I could get a call because I didn't get the call they were in. He said we'll call twice. OK . Next morning I get a call they are ready so I paid with the guy on the phone, hoping i could get 2 people to get my car so I didn't have to drive up town again. No luck. I run in as it's getting closer to 5 and I said I'm here for my key! The guy by the door didn't look at me and said, receipt and key are in the car and you're paid. Bye. I left and I didn't hear the notification I usually get when I open the door and it will alert me a key was left in. I shrugged it off thinking that they must have turned off a notification. I drove home and went through my car and my keys were there. I was pretty upset. I thought I was done with this company. I called at 7:30 this morning and asked if my key was there. I was told they were in my car and I couldn't find them. The guy said, oh they are here hanging on a hook! Well Looky that!!! I asked a friend to get them so I didn't have to drive all the way up town again. I will never use this company services ever again. I also will post on any social platform how crappy customer service they have. I paid 1k for my tires and I was told misinformation, treated like I was stupid and bothersome. I support small businesses 100% Not this one. I should have went to a corporation who could have ordered my tires, got them within a few days and would have been friendly.
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May 2022 by Sophie Gresens
We got a nail in our tire on our way home from vacation and Pomp's was able to take us right away and fixed the tire in like 45 minutes. The price was so reasonable and everyone was super nice
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May 2022 by Сердар Мурадов
Over charge94,42$ for just install spare tire
