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February 2024 by Keith Woeltje
Tidy size but has all the essentials. And if they don't have it in stock they can order it for you. Friendly service.
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February 2024 by Al p
Great place, very helpful and knowledgeable.
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We wanted to buy some Christmas decorations after Christmas and discovered that they had been on sale for 20% off until 12/24 and then back to regular price after that. Asked if they were on sale and when the clerk checked with the manager on duty his response was “They are not on sale. We put them away until next season”Everything was out on shelves and not put away for next year.All Christmas items were 50% off at the Ace in Pewaukee and every place else. Needless to say you lost my business since it was ridiculous to remove the sale after 12/24 and put all of the Christmas items back up to the regular price following Christmas.
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December 2023 by Ben Kuehl
Very knowledgable employees.
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November 2023 by Mildred Turner
They had everything that I was looking for. The Salesperson was very helpful and knowledgeable.
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November 2023 by Trenton Ott
Always so helpful
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July 2023 by Tyler Sullivan
Good staff. The most poorly organized and messy store ever.
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June 2023 by Nicole Ehn
Found my bolts, drill bits, and zucchini plants Thanks Ace Hardware !!
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May 2023 by Emily Romeo
Seriously, the most kind and helpful staff you can imagine. I'll go out of my way to visit this Ace Hardware again in Sussex, even though 2 other locations are closer to me.
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May 2023 by Justin Ekstein
The young lady at the cash register has quite the attitude problem. The gentleman in line is front of me was charged $52 for an item he said was supposed to be $26. The cashier had quite the attitude with him when he questioned the price. Then when I got to her with my items, I too noticed the amount I was charged for my 2 items more than advertised. I pointed that out, she did not offer to check ((the item was at a display in the checkout line). Needless to say, she is not an asset to the store where the help is always friendly and professional. Don't lose customers over a snobby, attitude filled high schooler. To help management narrow down who the problem was, this purchase was at 1:15pm on 04/22/2023.
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May 2023 by Mike Dunham
Very friendly and helpful staff
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January 2023 by Blane B.
This store is a disaster. There's crap everywhere.The store staff is helpful enough but the checkout person was awfulI suggest you go to either Mequon or Pewaukee - much better stores
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January 2023 by Roma Makhija
- Over priced- Not well stocked most of the times
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December 2022 by Scott E.
It is an ACE hardware... but you are gonna need one of the "helpful hardware folk" to find what you want, because there seems to be no general order of things. Yes there are signs, but those can be hard to see because of the pallets of things in the middle aisle. This store is always a MESS. Product is missing from the pegs but normally if you look at the stuff on the floor in open boxes, you might find it. Prices are OK, not "big box" prices, but you didn't have to drive the extra 5 miles to get to Home Depot or Menards. Some of the staff is young and "green" and you are better hitting up the older guys to get exactly what you want. It is NOT a huge store... so if you are older and patient, it can be a much better experience than walking for miles in the big box stores. This ACE is not helped by whom ever owns this run down shopping center, with a patched and bumpy parking lot and a general shabby appearance.
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November 2022 by Tyler Rudzinski
Always helpful staff.
