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October 2023 by rory gallager
Have the most pleasant young ladys in office fast polite attentive staff
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May 2023 by Hodag Hunter
IAAI is tough to work with. Very nice people in the office, but they are unable to do much for you. Purchased a $2200 car, here are the fees: $495 Buyer Fee, $79 Service Fee, $89 Internet Fee, $10 Environmental Fee, $12 Title Ship Fee, $20 Fee for paying at the office. Yes, it costs $705 extra to purchase a $2200 car. Tried calling corporate on the phone to apply for AHC payment, waited for 40 minutes, gave up.
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April 2023 by Jmaa 5
They advertised the vehicle as "run & drive". They lifted the vehicle and through it of their lot once we went to pick it up. We found out the vehicle had a bad transmission and could not drive it. Had a hell of the time to find a towing trailer that late. They refused to take the vehicle back and did not care. Stay away from misleading and fraudulent businesses like theirs. Terrible experience A scam company and the manager in Milwaukee is very bad
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April 2023 by Abigail Tessmer
BEWARE THE FEES & CASHIERS CHECKS ONLYBought only 2 cars from IAA. Not only are the fees outrageous, from misc. fees to services fees, even a $20 just to pay your bill. Out of all the auctions we have bought from IAA is the worst.On the other hand, nowhere is it mentions that vehicles must be purchased with a cashier's check, so after we paid our truck driver to retrieve our vehicle with a business check, we were informed that we needed a cashier's check. With 40+ years of experience in the automotive industry this was such a waste of time.
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November 2022 by Adelle
Fast service.
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November 2021 by Anna Amro
Bad are and place to buy car from
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November 2021 by Mathw Kong
Jank cars and stuff are bad ?they really not honestly company I do buy a cars from then RUN AND DRIVE when I got it is pice junk I was high paid for 9k the car not even worth 4k spicly this location so route,
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November 2021 by I D
Everything was great (fast and qualified services)
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November 2021 by Ken Miller
Second time I've needed to make the trip out here from milwaukee to deal with a destroyed vehicle. It's nice enough, decent staff, pretty fast with bringing the vehicles out to be gone over before giving it away. Never a good thing to have to come here it seems but it's not the worst place to have to drive out to in a bad situation
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November 2021 by Josh Dees
Hands-down the best IAA facility I have been to! They were super helpful and they walked me through the entire process very quickly and got me out the door in a short amount of time. Thanks again!
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November 2021 by Sport Season
They really bad, I buy 2 cars from that location it says Run & Drive, both car was Theft, when get the car they jank and they never run and drive both cars keys are they took it from different cars and they put it in my car and the Ignition both cars are not there , how they said it's run and drive there is a lady work there her name Chrissy idk how to spelling her name but she is not good person to do business with and I do not recommend people to buy cars from this location.
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November 2020 by ANTONIO SANTIAGO
THE LADIES ARE GREAT ALWAYS SO HELPFUL
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November 2020 by Krystian Misterka
Good experience. Informative faculty.
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November 2020 by imvu king
They have clean restrooms
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November 2020 by Ifeanyi Nwafor
Tracy, Lucia and Dorothy are very nice people to work with. They are friendly and ready to help you to the last.. Thanks guysIfy
