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February 2024 by Debi Stein
Purchased a Shark vacuum, mistake number one. Before using it I found it to be the worst vacuum I ever purchased, mistake number two. I called the 800/855 number was told it was an "exclusive" and couldn't be returned, mistake number three. After using it since I seemed to be stuck with it, I again called about filing a complaint about nothing stating it was an "exclusive". THEN AFTER USING IT, I WAS TOLD THE PREVIOUS CSR WAS WRONG!! It would have been returnable. Mistake number four, I should have DEMANDED a full refund.I won't ever make another substantial purchase from any Kohls.
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December 2023 by Sharon DeVorse
I love this kohl's store... I live in brown deer and when I visit son in Sussex I shop at this kohl's. Beautiful store. Nice salespeople.
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December 2023 by Conrad Shufler
Xmas shopping,,very nice,longer lines to check out which was expected
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November 2023 by Kathleen Kaltz
Exceptional service at Kohl’s! Associate took time to find what I needed. So gracious! Yah Maria! Yah Kohl’s!!
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September 2023 by Amber Otter-Priem
Offers a variety of medium grade clothing, household and decorative items. The store is generally clean but have been renovating. Often have trouble finding ladies’ 6 or 8 and men’s XL. Be sure to visit during the sales and to get kohls cash to make it affordable. Note when spending kohls cash, if you return, the refunded price is reduced.
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September 2023 by Rachel Dellenbach
I am not happy with Kohls lately because example yesterday I had a 15% coupon that you could only use on-line and a 10 dollar Sephora coupon for $10.00but if you buy on-line you have to pay 8.95 shipping sort of defeats the purpose for giving a coupon. Plus your coupons don't work on most products at kohls anymore. Note you can buy what I needed on Amazon same price and No shipping. Note: people are shopping amazon because above.. I can say positive the associate Bina at check out was extremely warming and charming. and she's the only reason my experience was pleasant and for that I was Thankful
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September 2023 by Michelle Logemann
Kohls in Sussex is the only Kohls to shop at. Their service is always friendly and professional. Associates have gone above and beyond, on numerous occasions, to help me find what I'm looking for. Also, they are the only Kohls that I know of in the area that doesn't make their customers walk all the way to the back of the store for online pick up. Don't the other stores understand the whole idea of convenience?
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September 2023 by Sue Rosploch
I just recently visited the Kohls in Sussex. I was very impressed with the cleanliness of the store, also how very organized I would go out of my way to visit that location.
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September 2023 by Barb Wood
Customer service was excellent Checker was very helpful and gave me new ideas.
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August 2023 by Nancy Tetzlaff
The store was clean and well stocked. Kris L. was my check out lady. She was very friendly and smiled the whole time. She was fast and efficient.
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July 2023 by Rebecca Groves
There were no dress pants for men and no clothes that fit. They carry up to size 18 women’s and mostly athletic wear. Not impressed.
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July 2023 by John Sullivan
As usual, no one around to help .But I really don't mind.
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June 2023 by shannon sandercock
Small inventory for women's sandals. Short staffed but staff was relatively friendly. Overall quality is low and very overpriced. I won't return.
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May 2023 by Valerie
The cashier was very pushy about getting me to sign up for a credit card. I do Not think it was a "miscommunication". Also, nothing is Made in USA so I do just of my shopping elsewhere:(
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April 2023 by Robert Duchow
Returned an online purchase and an Amazon purchase. Transactions went well but the person I dealt with for both could care less about giving any kind of customer service! If you don't like your job.....quit!! Won't be back anytime soon!! ?
