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October 2023 by FIVETONS
Really good customer service.
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September 2023 by Chris Mokros
Very helpful staff
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November 2022 by Rich W
Fantastic. I went in somewhat knowing what I needed. They were able to help me out and find the exact part I needed and help me put it in my car. They were very friendly and efficient. If you just need a small part or something for your car I'd definitely recommend them. I'll be returning if I need any small things for my car
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August 2022 by AJ
Friendly and knowledgeable
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June 2022 by Michele Sharpley
Little pricey but great service
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July 2021 by Justin Ekstein
Went in to find some simple plugs for blocking off the ports on my master cylinder when bench bleeding it. The guy behind the counter didn't seem to want to help. The guys at Autozone in Sussex and also the Ace Hardware store were a lot more willing to help. Guess these kinds of experiences should be expected when the counter people aren't car people. Sussex NAPA will never be a place I shop ever again.
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June 2021 by kelly kobs
Good help .friendly , have what u need
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December 2020 by George
Elderly store associated used profanity toward me for asking to have a product ordered in. Found this odd. Gentleman told me that he was not the owner and would not tell me his name or the owners. I left the store and bought the parts down the street. I will never return to a Napa again. This type of customer service is unfortunate for the company to which he represents. Napa should probably do a little bit more digging on who they hire. There are folks out there who actually enjoy there jobs, this man was not one of them.Napa commented back which says of course they are in the right and the customer is wrong. This company should should be defunded and disbanded for such an accusation. To keep a company successful and keep the customers coming back you have to keep them satisfied. Not to mention to power of social media these days along with word of mouth. I recommend this company seek advice from Advanced Auto Parts, they have fantastic customer relations!
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November 2020 by Jonathan LeFeber
Helpful staff always find me what I'm looking for.
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November 2020 by Dwayne Bira
Very good service
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October 2020 by Bryan Dimmick
Great staff..better parts.
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September 2020 by Rudy Czechan
Very helpful service
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August 2020 by Chris Stromberg
Tim is incredibly helpful and friendly when you are in need of car parts. The new store looks great!
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June 2020 by G K
Elderly store associated used profanity toward me for asking to have a product ordered in. Found this odd. Gentleman told me that he was not the owner and would not tell me his name or the owners. I left the store and bought the parts down the street. I will never return to a Napa again. This type of customer service is unfortunate for the company to which he represents. Napa should probably do a little bit more digging on who they hire. There are folks out there who actually enjoy there jobs, this man was not one of them.
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February 2020 by Janis Bira
Great place for auto Parts. Friendly and helpful staff
