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March 2024 by Erin Cresci
I used to love coming here! I was greeted by my first name and everyone was so friendly. Unfortunately those people are no longer there and I'm stuck with Cassie the Pharmacist. She is a heavy girl with long brown hair and she is very rude. Never smiles, loves to make me wait, talks down to me, and has given me false information numerous times. I don't know if it's just me or if that just her personality but she needs to take a class on customer service. I put her on speaker phone so my husband could hear how rude she is. Maybe she just hates her job but I'm refuse to be treated like that! I'm having everything sent over to Walgreens today. I like the convenience of this pharmacy but I'm refuse to be treated like that!
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March 2022 by Cathy Kozlowski
Staff is very nice but communication system is awful. There is no communication if something is delayed or on back order.
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December 2021 by Not D.
With Covid it is hard to find good help. Kroger has decided to take a bad situation and make it worse by putting a woman of complete ignorance and absent of any common sense or customer servic, behind the customer service counter. Nice job Kroger!!! I strongly urge you to save frustration by going to any other store than this Pick N Save.
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October 2021 by Kimberly Warp
This is a hidden gem of a pharmacy. The employees are consistently, genuinely kind; they find the best discount possible within the many different prescription discount cards; my prescription is always in stock; and they call my MD promptly for me if I’m in need of a refill. I’m overall very impressed with their customer service and highly recommend this pharmacy.
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October 2021 by Kathy G
I LOVE this pharmacy! Everyone that works behind the counter is kind and polite. They truly want to help you. I received both of my Covid vaccinations from the pharmacy and was so impressed that I switched all of my prescriptions over to them from Walgreens. I wish they had a drive through, but, that is the only draw back.
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February 2021 by Katie KlunkJohnson
The Pick N Save Pharmacy is Sussex has incredible customer service. They are quick, polite and extremely professional. I couldn't ask for more and their customer service is impeccable. I came from Walgreens and will never switch back.
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May 2020 by Julie Schmidt
We LOVE the two pharmacists and techs at Sussex Pick N Save!! They know us, remember that I am a teacher (and other details), and have been SO incredibly kind and helpful to my husband and I!! I actually look forward to seeing them the 2x per month we pick up meds. We can not recommend them highly enough!!!
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May 2020 by Kathy Mikos
The Pick n Save Sussex Pharmacy team went out of their way to give me a very safe experience dropping off my prescriptions and picking them up curbside! They were so friendly and understanding of my concerns given that my husband is high risk. Thank you Pick n Save Pharmacy!!!!
