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December 2023 by Sara Haefemeyer
Only shopped here since I have a gift card… still same horrible experience as always. Why wouldn’t you staff your store higher on the Friday before Christmas to meet OBVIOUS demand? Or post something in the online ordering saying online orders won’t be met in time? Waited for 30 min but couldn’t go in myself to shop since you can’t cancel the order….
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December 2023 by Kathy Suchocki
Shout out to new store manager Robert! He rocks! I was frustrated with unfilled shelves on sale items and we had a nice conversation about staff. Now when I go there I see him out on the floor stocking! And if an item isn't out he goes and checks for me and gets it in a fast and efficient manner. On top of that he's super friendly. I hope Kroger is paying him well. You don't want to lose a hard working guy like Robert!
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December 2023 by Malueg Malueg
Robert! Robert! Robert! What a great manager they've brought in. Great customer service! Friendly, welcoming and approachable. Definitely brought life to the store.
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October 2023 by Google user
I hadn't been to this particular store in almost eight years, but decided to stop by since I was in the area. Wow! It was almost 8pm on a Friday night and the store looked amazing. Aisles were faced and not many missing items. Also, I don't know who is running the floral department there, but it looked fantastic! ?
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October 2023 by Chris Bertschinger
I hadn't been to this particular store in almost eight years, but decided to stop by since I was in the area. Wow! It was almost 8pm on a Friday night and the store looked amazing. Aisles were faced and not many missing items.Also, I don't know who is running the floral department there, but it looked fantastic! ?
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May 2023 by Mary Ehr
I like to shop at Metro Market because they always have everything I need. It is a clean store in a great location.
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March 2023 by Tony Perella
Repeatedly I've had difficulty at the Sussex Metro Mart. Today was the worst. I waited 11 minutes at the Deli and when the employee (name excluded) walked out so slowly from the back that I asked if he was ok. He literally glared at me and continued to shuffle to the counter. Then he says "and you want"? So I proceed to give him my order and try to be congenial. It took another 10 minutes to get my 3 items.I get people have bad days but this had been the norm lately. If this continues I will drive further to Meijer or Piggly Wiggly.Now before I sound like "That Customer" the Bakery is the exact opposite. They're responsive and courteous. A joy to go to.
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November 2022 by Keith Woeltje
OK grocery store. Wish they had more regional/local brands and not almost entirely national brands.
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October 2022 by Kevin Woldt
They recently changed from PNS to Metro Market. I’ve been shopping there for 20+ years. They were the best around. Yesterday I bought a package of pork that looked good on the outside but was literally rotten when I took the plastic off. I returned it immediately and the poor worker who I had known for years had to call a “manager” who showed up with a snarky face. Grabbed the package wrapped it back up and stomped off. When I said something to the effect of “at least you could say you were sorry for the inconvenience, she shot back “that’s the meat department’s problem”…After that, for fun I showed my wife how they now have the “grab and go” bunkers situated back to back so you would have to be at least 6’ 5” to reach the sliced cheese in the back of it.You can tell the place is going to hell in a hand basket. Employee morale is low, poor stocking and reduced selections are obvious. Sendiks here we come!
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October 2022 by Rob Dill
If I could give less than one star I would. This store is pathetic, especially since they were bought out by Kroger. Never know when the deli will be open, and even when they are you don't know what they'll actually have. Ridiculous
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October 2022 by Olivia P
My only complaint is that I found mold in the coolers. So gross, needs to be cleaned asap.
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September 2022 by Erich Moraine
Be careful with their produce. It's not well maintained. It's all too easy to find wilted, dried out, overripe or just plain rotten stuff. Carefully inspect before buying or better yet: buy produce somewhere else.
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September 2022 by Jason Cain
Pathetic grocery store. If you are a working class don’t waste your time. Deli closed. No selections in coolers. No assistance at Meat counter. If you are NOT ORGANIC smaller selection
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September 2022 by Melissa Zunker
So stock manager groceries was be very rude. They put tide in wrong area and he was not going to give anyone that price chances.Bakery made a birthday cake. She made amazing delicious cake. Thank you bakery for delicious cake.
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August 2022 by Adaeze Opara
They’re racist and called the police on two black teens for suspicious activity that were trying to do an instacart order. Customer service is trash
