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June 2023 by Reverend Cantheist
My preferred branch because of work but i love ❤️ all the wsb sites.
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July 2022 by danielle o.
Everyone at this bank is wonderful, however I was on the phone with someone who was so rude and disrespectful to me it set me off. I had a concern and she made me feel like everything was my fault and that I was d*** for not understanding how something worked. It makes me nervous to ever call again with questions and concerns.
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November 2021 by Lauretta Wenger
I believe in banking with a home grown local bank, and Waukesha State Bank is an outstanding institution for our community. Everyone there at each branch has treated me with respect and graciously. When I walk into my Sussex branch I am greeted with a hello! I am not a number, I am a person there. I recently refinances my home and Every step of the process was clearly explained to me in terms that I understood. As I said, it is a people Bank, a community Bank. Thanks for being here!
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October 2020 by Rachel Krueger
Great customer service and very friendly! I moved my accounts over to them and very happy that I did! I would recommend this bank to anyone!
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October 2020 by Rebecca Knox
Joel Potter, Carol Ford and Joel Benz are exceptional people to do business with. They have not only helped my real estate investment company, Captain Save A Home LLC, but have also helped countless members of our private real estate investment club, Brew City REI. I am privileged to have met these two gentlemen who are true experts in their field but also extremely responsive and responsible. Would highly recommend Waukesha State Bank.
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October 2020 by Matt Stoltz
Never worked with Joel but have had nothing but positive reviews from others who have. Keep up the great work!
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October 2020 by Chris O
We worked with Joel Potter. He was fantastic and very professional! THANKS!
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October 2020 by Peret Jim
Was turned down for a checking account for my SD-IRA at Landmark CU and Associated Bank I had accounts at both. Waukesha State Bank gave me one as a new customer and the service has been outstanding.
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October 2020 by Dennis Plotecher
I think that a lot of banks in Sussex but this is got to be the most friendliest bank the people are all friendly with you mention your name as you walk in the door. Very impressive in that type of friendliness convinced me to bank there I moved my savings checking to the Waukesha state bank.
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October 2020 by Kevin Kindler
Always great service at this branch. I recently contacted them to make changes to my business account and the manager Joel Potter had everything ready for me to sign the next day and I was in and out in under 10 minutes.
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August 2020 by Gavaudun
Wonderful customer service! I love that 'home town' feeling with this bank; the friendly, courteous, and professional employees make you feel like your the most important person walking through the door.Also giving a shout out to Joel Potter, the bank manager. There aren't enough stars to award this guy for his expertise, care and professional demeanor as well as his overall friendly and caring manner. The Sussex branch has it all, including Joel Potter!
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April 2020 by Dave Cwiklinski
I was very pleased with the speed and service of Joel Potter and Waukesha State Bank - Sussex branch. I went in looking for one specific product and was able to secure that, and also take advantage of another money saving opportunity that Joel suggested. If you are looking for a responsive Banking partner, I can't imagine being treated better than I was with Joel and Waukesha State
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March 2020 by Joe Weber
ALWAYS friendly staff! ALWAYS a smile! ALWAYS a pleasant experience! Thank you for all you do!
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March 2020 by Jill Schneider
Awesome customer service. Super friendly! Patty rocks
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February 2020 by jenny anderson
The people that work at this branch are always nice and very helpful. I would be willing to go out of my way just the go the this branch!
