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“Angela provided excellent customer service she greeted me with a smile, was very polite, and explained different shipping options. I was very impressed at how involved and detailed she was with every customer she interacted with. Angela kept the line moving considering she was the only one in that morning. Keep up the good work.”
“I went to the post office just after lunch. There is hardly anyone there in the line, one person. The worker took care of the problem I had quickly and I was gone in a few minutes. I will return there they are happy and helpful people.”
9AM - 5:30PM
N85W16110 Appleton Ave, Menomonee Falls
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“By far the BEST and FRIENDLIEST post office I've ever encountered! LOVE coming here and am always humbled by the reminder of how genuinely nice everyone is at MF anytime I have to stop at another location. All postal workers put in EXHAUSTING and long days for us all, so I get why they might be burned out by the time the rest of us are starting our days... but everyone at the Menomonee Falls branch is amazing at greeting you with a smile and cheerily assisting you. So nice to see others so consistently choose joy and be the good. THANK YOU!”
“I needed to return something broken to the manufacturer and was struggling to do so. I was clearly out of my element, but Kim was so helpful, patient, and kind. She made what has been a stressful few months just a little bit easier and assisted me in making sure my item got returned correctly. Thank you Kim for your help and kindness. Northshore post office you have a gem of an employee in Kim. Thank you so much!”
“The manager called me to resolve an issue regarding a package that was delayed randomly. He was wonderful and helped solve the issue and then even called to verify everything was delivered and was just fantastic.”
“They get the golden big five stars! I visit this post office quite often. I find the staff here very polite, engaging, respectful, friendly, and happy to serve my needs. A big thank you to them for being such a great team.I have seen them handle some seriously difficult customers, and they are pros!”
“Dwight at the Teutonia Ave. Post Office is very friendly and very helpful, even though I have about a 25% success rate at actually getting letters and packages delivered to a post office box there... sometimes it takes WEEKS, even if mailed priority mail.”
“Everyone that works here that I've met had a absolutely GREAT PERSONALITY, and talk to me as if we've been friends for years. There's only 1 Lady who works Up Front at the Customer Service Counter, that is way too picky and serious. She will never laugh. Our Apartment Building gets Prestamped Envelopes from our Landlord to pay Rent, and if the Date on the Stamped Envelope isn't the same exact day. This Lady makes me Pay for a Stamp to put on this envelope, and I'm Permanently Disabled and it's not like I can afford to buy a Stamp for a PreStamped Envelope!!! This Lady, I think, has some kind of MENTAL PROBLEM WITH BEING FRIENDLY TO THE PUBLIC, because I will tell a Joke, and everyone in the Post Office will laugh except for this 1 Lady. I don't know what her Name is, but I'm thinking that it's ,"FLORENCE." Besides dealing with her, this Post Office is 5+ STARS , and I recommend it to anyone that asks me. There's 1 Man, who will go way out of his way to make sure that you're happy, or you have gotten exactly what you went there for. I'm 95% Positive that this A+ EMPLOYEE'S NAME IS ,"JAMES!!" It's Employees like JAMES that makes any Company GREAT, and this Post Office should be TOTALLY GRATEFUL THAT THEY HAVE ,"JAMES", WORKING FOR THEIR COMPANY!!! Employees like this make people like going into the Post Office, and it's AWESOME WHEN YOU WALK INTO THE POST OFFICE, and SOMEONE SAYS HI _ _ _ _ , because he will remember your Name. THANK YOU JAMES FOR ALL YOUR YEARS OF THE BEST CUSTOMER SERVICE THAT SOMEONE COULD ASK FOR!!!! So people know. I never knew ,"JAMES", before I started going to this Post Office!!!”
“This is why usps is not profitable. I have ordered this product multiple times and it was delivered by UPS, Amazon, and FedEx with no issues. DO YOUR JOB! UPDATE: USPS delivered the package later in the day. I understand that there can be miscommunication issues between Amazon and USPS. Thanks USPS for delivering my package.”
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“Good as usual. Don’t use these much these days, but every time I got in, it still feels and look a lot like back when I was a kid. Service is always reasonable.”