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November 2023 by Steph hald
The first time we went in to switch to att from US Cellular, The two guys that helped us were great and helpful. We also had to go in again to add some lines to our account and these other two guys were great, too! Great employees and great service.
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November 2023 by Brittany Arevalo
Love the Tomah location, all the reps are knowledgeable and also honest and fun to work with.
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October 2023 by Judy Pope
My husband, son and I were taken care by Zach this past Wednesday evening purchasing new phones. He was so patient and knowledgeable and went over everything with us. Unfortunately, it took longer than we expected, he is a valuable employee and deserves a raise. Good job, Zach!!!
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September 2023 by Hailey Brown
Kasey was a great sales rep that was honest, trustworthy, and friendly. He was able to answer all of our questions and made our transition from US Cellular to AT&T very easy.
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August 2023 by Clarissa Deal
Kacey at the Tomah location was amazing! Super helpful! Helped switch all our phones over to the AT&T. Even when our older phone was giving him issues he worked even harder to get it going. As waiting he heard that my daughters phone wasn’t charging correctly and took it upon himself to clean it out. Absolutely Amazing guy!!Kacey thank you for everything you did for us today!!! Hope you have a wonderful weekend!!
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June 2023 by Tama Spotts
Great store. Excellent employees. Thanks Zack and the other two. Wonderful experience.
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June 2023 by Kati Gemmel
It felt like an attach 3 on 1 when I walked in. I explained I have ins.. also was told I can exchange mine for 800 credit. They then proceeded to ASSUME someone like me couldn't have paid their phone off.. then tells me if I do ins it won't come until Monday cus of the weekend. So tell me why I pay so much for insurance already n then I have to pay 250 AGAIN to wait for a new phone. .. I c why ppl are switching to other carriers. Been an att customer for 20 years plus.. n its always a hassle.
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March 2023 by Orrie Erwin
Very pleased with the customer care and service they provide. I went to Verizon across the street where the sales reps were rude and crazy, one of them came out to my car where I was on the phone with a Verizon agent because I had questions I couldn't get answered inside, opened my door, yelled at me something about her husband and her phone slammed the door and stormed off back into the store. To weird and offensive for me, as I left Verizon parking lot I seen AT&T and thought I might as well check and see what they have to offer . I am so glad I did. The reps were friendly attentive and didn't make me feel like i was a bother to them. They helped me decide what phone I want and what service from what provider I wanted that would best fit my needs and desires. Very honest about the pros and cons between AT&T, VERIZON and SPECTRUM MOBILE. I am a very satisfied AT&T customer.
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February 2023 by Andy Hochstetler
The staff here is friendly and informative. Mickie helped me promptly and was super nice throughout the entire time I was there.
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October 2022 by Dan T.
Disappointing service plans, costs and fees. I had to drive a half hour to get to the nearest AT&T store to update my plan. After 2.5 hours I was able to walk out of that store only to have to come back the next day and electronically sign the contract. Almost on a daily basis AT&T sends me a billing e-mail and each one differs in monthly fees. I just spent another 34 minutes of my $ phone time trying to straighten out my plan. Come Monday I will see what T-Mobile, Consumer Network and others have to offer. Note: The majority of reps I talked to were very helpful so it's not them I have a problem with. I DO NOT recommend AT&T.
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August 2022 by Chuck Francis
Travis was amazing great employee
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July 2022 by Melissa Adams
Travis and Mickey rock! I have always had Incredible customer service at this store. All the associates are patient and knowledgeable. Any time you need anything or have questions this is the store I'd recommend. 10 out of 10 times!
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July 2022 by Josh Pruitt
Employee was great at helping fix issue. Building was clean.
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June 2022 by Ronald Olson
Jessica, from the Tomah store, greeted us with a great smile and made it very easy to talk about what I wanted. Jessica was very efficient with our time and professional. She was also very quick with getting everything set up and answered all our questions with accuracy. I am glad to have done business with a person like that in your store.
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May 2022 by Heidi Doyle
Mickey at the Tomah office was amazing! She was sooo helpful and very knowledgeable! She is truly an asset to your company. I will always request her.
