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December 2023 by Melanie
The cashier was extremely rude, judging me for purchasimg monster drinks saying you dont need all those and wouldnt ring me up until i said, are you going to ring them up so i can leave? Eventually she did but still with a rude smirk. The entire time she was hunched over the counter not even standing up straight with her hand holding her head up. She was also wearinf pajama pants. Not professional at all. This is the 2nd time i have had issues with the staff here. The first time my husband stood there for almost 10 mins and she wouldnt get off her cell phone to ring him up so he left without the items. I will never return to this store, i cant believe how the staff acts and treats people here. Completely disrespectful.Parking: Limited parking
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December 2023 by Felicia Brooks
Soooo Tomah Casey's.... Since when do you not call someone when missing a main item on the pizza? A breakfast pizza with no eggs?? And when I called them I was told by the kitchen manager Nichole that they can't see my number (that's plainly printed on the receipt with my name and address funnily enough) and that they didn't get their truck until miraculously 5 minutes after my order left their store which I know is a lie because the truck unloads on Monday night and is put away Tuesday morning, so I'm guessing someone just forgot to put the eggs on it. AND now I have to wait 24 hours before I can get a refund?!?! Not a good way to keep customers
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October 2023 by Sades101 Benz
Wyatt is an awesome manager here well rounded works well with the employees and their schedules. Kathie the kitchen manager is so amazing she works extremely well and hard. She definitely deserves the position she has. There's times where I forget money or have not enough they help me pay for things. The staff are awesome hard workers. The pizza is great. The staff are blessings. If you want good pizza come to caseys. They will hook it up!!!
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October 2023 by Hayna Beierle
This place is amazing the food, the people, the best person I know there is Kathie. Kathie is polite and friendly to everyone. She works so hard everyday and I'm so proud of how far she has come, she deserves the position she got handed and no one can take that away or take her place. Thank you for everything you do Kathie. You work so hard everyday and everything good that had or has happened you deserve that because you work so hard for everything you earn. Keep up the great work Kathie.
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October 2023 by Danielle J Hesselberg
I’ve been going to to Casey’s general store since I was a young child unfortunately where I was living they no longer had a Casey’s so when I found this old gem it was like walking back in time Down memory lane which then in turn made me feel really old lol but it was well worth it the staff here are very friendly and helpful and seem to know a lot of their customers by their first name.
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October 2023 by Wayne Parker
Could train employees better, bought stamps here for years. Told from worker this evening “as long as I’ve worked here we haven’t sold stamps” I’ve been buying them here for the past 4 years but okay took my business to kwik trip. Surprised this place is still open, seem to hire just about anyone. Foods gone down hill, customer service down hill. Place seems to be revolving door, never same workers and have yet to see a manager there. After a couple bad experiences think I’ll start taking my business elsewhere.
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September 2023 by DasherTiM Neale
AWESOME PIZZA!! One of my favorite pizzas overall and best in Tomah Area! ☆Must Try!☆The store could be kept cleaner, staff better trained but overall a pleasant visit. Yummy Bakery items and a large cold drink selection also contribute to making this a good selection for a stop.And Casey's Delivers with DoorDash!So order in and hopefully I'll get the delivery...
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August 2023 by Dayna Dalton
The pizza here is unstoppable!! I doordashed a large pepperoni pizza and the worker, Kathie, made my pizza to perfection! Always a hit! Will continue to order pizza from here!
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August 2023 by Kathie Leann
?? ordered around noon over a week ago this pizza was made by Hayna B. we absolutely loved it and our son SMASHED so hard. He loves Casey's pizza!
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August 2023 by Ashley Torres
Staff were friendly and great pizza. Forgot how good there pizza is. I called and placed an order and was ready on time. The rewards app is pretty cool too!
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June 2023 by Ashley Dayberry
Staff are not friendly rarely ever get a hello, how are you, have a good day its pure silence.Order pizza get told a certain wait even show up a few mins late to get told another 20 mins rudely with no type of customer service to show they care and this has happened on multiple occasions.Have walked in and witnessed a staff member making pizza slam the pizza oven door shut, carelessly putting the pizzas in the box and cutting them horribly while cussing out loud so all can hear and complaining about her job and being alone.Have called to complain that my pizza was smashed the cheese slid off half the pizza and that my bread sticks and burnt literally burnt chicken wing were in the same box to get the reply "well we are busy, short on boxes and the pizza must be your fault.Deli food is tossed in co trainers with no care about presentation.At what point does a manager step in to correct such poor staff behavior? Choose who you hire wisely because the judgment so far seems fairly poor. Management and staff should represent themselves better than this and take pride in things you aint happy with your then go apply elsewhere don't be the reason paying customers get poor service and quality You have one person in the kitchen cooking on a Friday night treat your staff better and make sure that they have sufficient help That is your job as management to do and if they don't speaking as somebody who is a lead in a department... go help them your time off or not help your people!
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June 2023 by M. Gillan
great food when it's available. Three days in a row no pizza available. The cook wasn't doing anything at the time either. The lady at the register was great as always though.
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June 2023 by Heather Mae
Bad management. Bad work environment. Managers don't care about issues. Store manager tells everyone it's not his problem when you go to him with a problem. You just get sick of calling with an issue. Orders take to long in the kitchen to be pushed out. Just a bad place to work!
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May 2023 by Hope Atteln
Ordered pizza at 1045 am. For pick up at1130. Went to pick up, and we were told that they were short on staff and hadn't even started the order. Pretty sad. They have lost my business!. I work retail and everyone is short staff!!!. But you don't tell your customers that. They don't care. They just want service.
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February 2023 by Mathew B.
Just went and bought diesel. The pump started churning at about $10. I had put $15 in. It started to give me air. I went into complain they told me they didn't know that it was happening. They are pretty careless about their customers. Casey's is screwing people over every few dollars at the gas station.
