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November 2023 by Jason
Five starts for the gal on the phone, zero for the delivery driver. If you're dropping off a receipt and no one answers the door, do you....A. come in through garage and enter my house through the mud room door (while my wife is in the shower) and leave the receipt on the counter?orB. Fold the receipt and stick it in the front door jamb?Yup, he came in the house and ignored option B. Glad my wife wasn't in the kitchen, or he could have been shot by the gun she has loaded in the cabinet. I think they have a weirdo on the payroll. Nothing was missing, but warning, person is a creep. Lock your door.
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February 2023 by Samuel N.
They used to be good but then they put off filling my tank even after telling me they would be out on the weekend, then never showed and no call to inform me they weren't coming out. So I waited around all weekend for nothing putting off errands. Then when they refused to sell me the tank I was renting from them so I could have someone else fill the tank sooner. So after finding someone willing to sell me a tank I only had them fill their tank 25% so it would be empty by the time the others could bring me the new tank.Turns out the guy was making a big deal about my driveway cus he got a shiny new truck and was babying it, despite having no trouble driving down my driveway. Then they didn't even give me the discount for paying within their set time to earn that discount. So having to take a day off of work to make sure my driveway was clear of snow that weekend lost me even more money on top of having to leave work early the day they decided to come out to make sure the new snow fall was cleared enough for him...Very unprofessional and unacceptable, thankfully there are other companies that know the customer pays their bills. Would have been around $2000 this season in fuel and now they lose my hard earned money going forward.
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March 2022 by Thomas Harris
After having a poor experience with a different company I was very thankful to find Tripoli. Outstanding customer service, fair pricing, and punctual. 10/10 will be continuing to do business with these folks for all of my future propane needs.
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March 2022 by John Janson
Having used a different local company, I know what bad service is. Tripoli is the complete package. Good people, fair pricing and honesty.
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October 2021 by K
I'm new but they seem to be ontop of it. My install and first delivery was flawless. Office personal are very helpful and polite. Online payment is great. Prices are excellent. Zero complaints here.
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September 2021 by Ashley Lannon
We are new to having propane. So, I was full of questions, and they were full of answers. I appreciate their patience and the time they took to explain everything, and the quick service. The driver who checked our existing tank and filled it was very friendly. Thank you!
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October 2020 by Robin L.
These folks are helpful, have good LP prices, deliver promptly. Had nothing but good experiences with them.
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September 2020 by e
Im very impressed with their customer service. They went out of there way to help me! I look forward to them connecting my tank. They are very reasonably priced and they take the time to answer your questions accurately. I could not recommend them more!
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September 2020 by Bill Koch
Quick, friendly service. Excellent pricing.
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August 2017 by Susan Pitts
Friendly
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July 2017 by john trochinski
Great prices
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April 2017 by Merlin Monson
Personalized service, knowledgeable staff, friendly people.
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May 2012 by A Google User
Very clean. Bathrooms too! Nice stop. Good gas prices also.
